Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-4) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Search found 2 matches

by bastyani
Mon 11. Feb 2019, 08:16
Forum: Pen Computers
Topic: Pan/Scroll Cursor stuck. Mouse not moving until release.
Replies: 23
Views: 4314

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Hi! Is there anything new?? Does the admin has some info from Wacom regarding this problem? When can we expect a fix?
by bastyani
Fri 18. Jan 2019, 17:12
Forum: Pen Computers
Topic: Pan/Scroll Cursor stuck. Mouse not moving until release.
Replies: 23
Views: 4314

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Hi, I also registered on the forum just for this one problem. Never had other problems in the 20+ years of using Wacom products but this is really (as others also said) "super annoying". Lots of users seeking help and fix and reporting frustration also on other forums. I updated to the lat...

Go to advanced search