Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.

Search found 8 matches

by RadamanthysBe
Thu 7. Feb 2019, 21:08
Forum: Pen Displays
Topic: When can we buy the ergo stand for the 32
Replies: 12
Views: 407

Re: When can we buy the ergo stand for the 32

I ended up buying the wacom ergo stand yesterday, since it was finaly available. (Hourahh) I just finished setting it up, very heavy (30 kg) but also very stiff and stable, no jiggle with the cintiq pro 32. As for the flex arm, i checked, u dont need the vesa adaptor, it is direclty made for 24 and ...
by RadamanthysBe
Tue 5. Feb 2019, 17:41
Forum: Pen Displays
Topic: When can we buy the ergo stand for the 32
Replies: 12
Views: 407

Re: When can we buy the ergo stand for the 32

If other ppl are interested the ergo stand for cintiq 32 is available on wacom online store, I just ordered mine.
by RadamanthysBe
Tue 5. Feb 2019, 09:09
Forum: Pen Displays
Topic: When can we buy the ergo stand for the 32
Replies: 12
Views: 407

Re: When can we buy the ergo stand for the 32

I use the Ergotron Sit Stand XL and it works great. All you need is the mounting adapter sold by Wacom. Thank you, I will have a look at that :) Sorry that's the LX HD Sit-Stand. It's like the normal LX Sit-Stand, but has a 30 lb capacity, which you'll need for the 32. thank you, I found it was the...
by RadamanthysBe
Mon 4. Feb 2019, 05:57
Forum: Pen Displays
Topic: When can we buy the ergo stand for the 32
Replies: 12
Views: 407

Re: When can we buy the ergo stand for the 32

Dinomightkaroar wrote:I use the Ergotron Sit Stand XL and it works great. All you need is the mounting adapter sold by Wacom.


Thank you, I will have a look at that :)
by RadamanthysBe
Sat 2. Feb 2019, 21:57
Forum: Pen Displays
Topic: 24 pro 4k resolution not compatible with Photoshop CS6
Replies: 2
Views: 237

Re: 24 pro 4k resolution not compatible with Photoshop CS6

Cs 6 is an old version and it cannot take good use of hi dpi screen,
However there is a partial workaround that you can try here : https://forums.adobe.com/thread/1329643
by RadamanthysBe
Sat 2. Feb 2019, 21:47
Forum: Pen Displays
Topic: When can we buy the ergo stand for the 32
Replies: 12
Views: 407

Re: When can we buy the ergo stand for the 32

I understand fighting huion and xpen tablets with the new cintiq 16 (non pro) is strategic for wacom, but when you release something like the cintiq pro 32, the flagship of wacom, it would be great for your customers to access the accessories quickly after, so they can really use it to its potential...
by RadamanthysBe
Fri 1. Feb 2019, 21:16
Forum: Pen Computers
Topic: Mobile studio pro as monitor with hdmi
Replies: 3
Views: 353

Re: Mobile studio pro as monitor with hdmi

To my understanding, display port to hdmi just need a simple cable because the displayport protocol has a mode to switch to hdmi signal. The opposite (hdmi to displayposrt) is not true, so I think you will need an active adaptor like this one : https://www.amazon.com/Cable-Matters-DisplayPort-Adapte...
by RadamanthysBe
Thu 31. Jan 2019, 20:53
Forum: Pen Displays
Topic: When can we buy the ergo stand for the 32
Replies: 12
Views: 407

When can we buy the ergo stand for the 32

I bougth the cintiq pro 32 almost 2 months ago, its a great tool, but the size make it difficlt to use totaly without braking my back. So I was hoping to buy the ergo stand, but I cannot find it yet in Europe, but it looks it has just been released in Japan. Could you tell me when you plan to releas...

Go to advanced search