Wacom Customer Support page: https://support.wacom.com/

Product Registration:
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Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.

Search found 3 matches

by PoliSt
Sat 9. Mar 2019, 17:01
Forum: Pen Displays
Topic: Cintiq Pro 16 display toggle issues and 4K
Replies: 1
Views: 112

Cintiq Pro 16 display toggle issues and 4K

I got my Cintiq pro 16 a few days ago and decided to start working on it today,but I faced some unbelievably annoying issues.When i first turned it on yesterday I got 4K the minute i switched to port 1(using USB-C) .Despite that, today i had major issues with display toggle which i’ve currently fixe...
by PoliSt
Tue 5. Feb 2019, 09:32
Forum: Pen Displays
Topic: Wacom Cintiq Pro 16 -Palm rejection?
Replies: 2
Views: 125

Re: Wacom Cintiq Pro 16 -Palm rejection?

So,does that mean that using a MacBook Air there shouldn’t be any problem regarding the palm rejection?
Thank you for the help!
by PoliSt
Mon 4. Feb 2019, 12:44
Forum: Pen Displays
Topic: Wacom Cintiq Pro 16 -Palm rejection?
Replies: 2
Views: 125

Wacom Cintiq Pro 16 -Palm rejection?

I’ve recently decided to buy a Wacom Cintiq Pro 16 ,but due to the negative reviews i am slightly uneasy about few of the problems. It seems to me that many people have had a palm rejection issue which is quite alarming for an artist like myself who always drags their hand on the surface.I’ve read a...

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