Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.

Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 5 matches

by wvwang
Mon 6. May 2019, 22:43
Forum: Drivers
Topic: Pan/Scroll Cursor stuck. Mouse not moving until release.
Replies: 68
Views: 17421

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

The scroll events are always sent to the location of the cursor, if the cursor were to move with the pen then those scroll messages would be sent outside of the intended application if the pen travels outside of that application. Even inside the same application this can cause issues if you have mu...
by wvwang
Mon 15. Apr 2019, 20:37
Forum: Drivers
Topic: Pan/Scroll Cursor stuck. Mouse not moving until release.
Replies: 68
Views: 17421

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Any update on this?? It's been 10 months since the first post...
by wvwang
Sat 30. Mar 2019, 08:21
Forum: Drivers
Topic: Pan/Scroll Cursor stuck. Mouse not moving until release.
Replies: 68
Views: 17421

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

@wacom5 I think you misunderstood the original behavior. Although the updated behavior has improved (while holding pan/scroll, cursor becomes mobile as soon as the pen ceases to touch the surface), it is still not the original behavior, where the cursor would always move with the pen, regardless of ...
by wvwang
Fri 22. Mar 2019, 00:22
Forum: Drivers
Topic: Pan/Scroll Cursor stuck. Mouse not moving until release.
Replies: 68
Views: 17421

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Will there be a Mac version of the update soon? Thanks
by wvwang
Sat 9. Mar 2019, 09:09
Forum: Drivers
Topic: Pan/Scroll Cursor stuck. Mouse not moving until release.
Replies: 68
Views: 17421

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

wacom5 wrote:Please be patient. This will eventually be fixed in a future driver update.


It's been 7 months, still no fix/update?

Go to advanced search