Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Search found 4 matches

by Leamonade
Tue 2. May 2017, 11:28
Forum: Pen Displays
Topic: Red-tint Screen on Cintiq Pro 16 with Mac OS 12.10.4
Replies: 33
Views: 14179

Re: Red-tint Screen on Cintiq Pro 16 with Mac OS 12.10.4

Hi! Yes I had the exact same problem, I found the fix was to go to Wacom Display Settings and change the Colour setting: to Colour Space and then change the Colour Space to Wacom Color Manager 1
by Leamonade
Tue 11. Apr 2017, 19:17
Forum: Pen Displays
Topic: Cintiq Pro 16 in the wild?
Replies: 8
Views: 4061

Re: Cintiq Pro 16 in the wild?

Sorry! Hehe. No probs. Jigsaw24 also have Wacom events on where you can go try out the devices and someone who works for Wacom will be there to talk to. I tried your 4k advice, unfortunately that didn't work. :( I haven't tried res switcher x work around yet simply because A) I saw a review where so...
by Leamonade
Thu 6. Apr 2017, 17:19
Forum: Pen Displays
Topic: Cintiq Pro 16 in the wild?
Replies: 8
Views: 4061

Re: Cintiq Pro 16 in the wild?

Hey, Trev, is that you? I bought a 16 the other day but right now I can't recommend it at all. The lack of buttons doesn't bother me cos I never used them anyway, I always mapped display toggle to one of the buttons on the pen. Sorry, I can't be any help there. My problem is that the drivers are bro...
by Leamonade
Mon 9. Jan 2017, 17:14
Forum: Pen Displays
Topic: Cintiq Performance on Sierra (Jagged Lines)
Replies: 16
Views: 8747

Re: Cintiq Performance on Sierra (Jagged Lines)

I have the exact same problem too. Just updated to Sierra and the jagged lines started immediately. I'm right in the middle of a deadline too! Currently having to drag out my older laptop cos everything I've tried so far isn't working. This is gutting!

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