Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.

See https://support.wacom.com/hc/en-us/arti ... -can-I-do-

Search found 5 matches

by emreserim
Sun 12. May 2019, 09:47
Forum: Pen Tablets
Topic: problem connecting with USB dongle - Stuck at 97% Charged
Replies: 10
Views: 8924

Re: problem connecting with USB dongle

no no no. i changed the battery but it still does not working with wireless dongle. any solution?

i use Mac Os
by emreserim
Thu 25. Apr 2019, 20:19
Forum: Pen Tablets
Topic: problem connecting with USB dongle - Stuck at 97% Charged
Replies: 10
Views: 8924

Re: problem connecting with USB dongle

thanks. i contact with them and they say problem is probably battery.

they say it when i said that my charging status stuck at 97%. is there anyone experienced this problem?
by emreserim
Thu 25. Apr 2019, 08:18
Forum: Pen Tablets
Topic: problem connecting with USB dongle - Stuck at 97% Charged
Replies: 10
Views: 8924

Re: problem connecting with USB dongle

hi, it's closer to dongle but no connection at all. i actually try it with USB2 hub. nothing happened. it actually doesn't connect one single time. when i unplug cable it just blinks 5 times and nothing happens. now i let it charge for a full day. yesterday i charge it, it stuck in %98. no idea what...
by emreserim
Thu 25. Apr 2019, 05:58
Forum: Pen Tablets
Topic: problem connecting with USB dongle - Stuck at 97% Charged
Replies: 10
Views: 8924

problem connecting with USB dongle - Stuck at 97% Charged

hi, i have Wacom Intuos Pro PTH-651 Medium tablet. everything works fine with cable but when i took cable off, i cannot use tablet with wireless adapter. i've tried every way but zero results. I use mac, i also tried it on PC, nothing happened. Just blink the left-top led of circle 5 times when i pl...

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