Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.

Search found 2 matches

by joboofoo
Mon 9. Jan 2017, 20:53
Forum: Pen Displays
Topic: Cintiq Pro problems with Conections PC
Replies: 13
Views: 16968

Re: Cintiq Pro problems with Conections PC

If you have a graphics card installed on your computer there may be a displayport output on it next to the HDMI. If there is then you can get a Displayort to Mini-Displayport cable. This worked for me. I didn't notice this on my GeForce graphics card before I bought a a mini displaypart to hdmi cabl...
by joboofoo
Mon 9. Jan 2017, 20:49
Forum: Pen Displays
Topic: Cintiq Pro 13 Touch Function Stops Working, Windows 10
Replies: 0
Views: 2359

Cintiq Pro 13 Touch Function Stops Working, Windows 10

I have my Cintiq Pro 13 connected to my Windows 10 PC. Everything runs fine, however after a few minutes the touch function on the tablet stops working. When I turn off the tablet and turn it back on, touch returns for a few minutes then stops again. Pressing the touch on/off button does not affect ...

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