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Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

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https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple Released 10.15.1 which solves some of these issues. Please update as soon as possible.

Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661

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Search found 10 matches

by howdytom
Mon 7. Oct 2019, 17:29
Forum: Pen Tablets
Topic: Lag with pen recognition every minute or so
Replies: 1
Views: 142

Re: Lag with pen recognition every minute or so

Try resetting any pen, touch assignments in the Wacom tablet settings. What Wacom driver do you use? You could also try to remove and reinstall a previous driver https://www.wacom.com/en/support/product-support/drivers

It rather sounds like a Adobe issue.
by howdytom
Mon 7. Oct 2019, 17:24
Forum: Drivers
Topic: 6.3.36-2 Wacom Intuos Pro randomnly "shift select"
Replies: 5
Views: 402

Re: 6.3.36-2 Wacom Intuos Pro randomnly "shift select"

I am in touch with the Wacom support since 4 weeks. So far, they are not able to reproduce shift clicks on 6.3.35-2 and 6.3.36-2. Support told me that the shift clicks have been fixed with the latest Wacom driver. However I can not confirm it. The bug has NOT been resolved in 6.3.35-2 and 6.3.36-2. ...
by howdytom
Thu 26. Sep 2019, 10:50
Forum: Pen Tablets
Topic: Wacom Intuos Pro L - Two-finger scroll HORRIBLE
Replies: 1
Views: 198

Re: Wacom Intuos Pro L - Two-finger scroll HORRIBLE

How did you connect your Wacom Intuos Pro tablet? Using Bluetooth or cable conenction?

Two-finger scroling is working "okay" for me on a Intuos Pro using USB connection.
by howdytom
Thu 26. Sep 2019, 10:46
Forum: Drivers
Topic: 6.3.36-2 Wacom Intuos Pro randomnly "shift select"
Replies: 5
Views: 402

Re: 6.3.36-2 Wacom Intuos Pro randomnly "shift select"

Solution:
In my case I went back to Wacom driver 6.3.34-2, which resolves the issue. It pretty much looks like a driver issue.
by howdytom
Thu 26. Sep 2019, 10:44
Forum: Pen Tablets
Topic: Tablet selects everything / won't deselect
Replies: 2
Views: 3185

Re: Tablet selects everything / won't deselect

I'm glad I am not alone.I do experience the same issue: http://forum.wacom.eu/viewtopic.php?t=4157 . I have spent hours on debugging this issue. Wacom support keeps recommending to reinstall the driver. The shift click issue is reproducible using Wacom driver 6.3.35-2 and 6.3.36-2 on macOS 10.12 and...
by howdytom
Sun 22. Sep 2019, 21:45
Forum: Pen Tablets
Topic: Wacom problem - Multiselection (shift button pressed)
Replies: 4
Views: 1082

Re: Wacom problem - Multiselection (shift button pressed)

I'm glad I am not alone.I do experience the same issue: http://forum.wacom.eu/viewtopic.php?t=4157 . I have spent hours on debugging this issue. Wacom support keeps recommending to reinstall the driver. The shift click issue is reproducible using Wacom driver 6.3.35-2 and 6.3.36-2 on macOS 10.12 and...
by howdytom
Thu 5. Sep 2019, 08:51
Forum: Drivers
Topic: 6.3.36-2 Wacom Intuos Pro randomnly "shift select"
Replies: 5
Views: 402

Re: 6.3.36-2 Wacom Intuos Pro randomnly "shift select"

I have reset preferences multiple times as recommded by Wacom Support. The bug always reoccurs which makes it impossible to work. Frustrating.
by howdytom
Wed 4. Sep 2019, 20:01
Forum: Drivers
Topic: 6.3.36-2 Wacom Intuos Pro randomnly "shift select"
Replies: 5
Views: 402

Re: 6.3.36-2 Wacom Intuos Pro randomnly "shift select"

Same issue using 6.3.35-2. Also tested macOS 10.14 using 6.3.35-2 and 6.3.36-2.

Shift clicks keep coming back.
by howdytom
Wed 4. Sep 2019, 10:13
Forum: Drivers
Topic: 6.3.36-2 Wacom Intuos Pro randomnly "shift select"
Replies: 5
Views: 402

6.3.36-2 Wacom Intuos Pro randomnly "shift select"

I have purchased a brand new Wacom Intuos Pro. After 10-20 minutes of work, my Wacom Intuos Pro starts to automatically "shift select" or right clicks on objects, windows, links... This issues occurs within all macOS application. There is no way to unselect using the Wacom touch tablet or ...
by howdytom
Sat 27. Jul 2019, 18:23
Forum: Drivers
Topic: Feature Request: Ability to drag and drop ExpressKeys
Replies: 0
Views: 127

Feature Request: Ability to drag and drop ExpressKeys

Hi there, I am using a Intuos4 tablet and I really love to customize the Wacom ExpressKeys for different Applications. Lately I had to reassign and move around the keysettings which is really inconvenient. If you want to change the order to a different key, you have remove and reassign it again. Bas...

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