Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Search found 2 matches

by mrkappa
Fri 19. May 2017, 11:32
Forum: Pen Computers
Topic: Power adapter? Europe-USA
Replies: 0
Views: 19974

Power adapter? Europe-USA

Hello,

I'm gonna be traveling to usa from Europe with my cintiq companion 2. What kind of adapter should I get? Is there an issue with the voltage difference that might damage the companion?

The label on my power brick reads:

Input:100-240v~1.5A(1,5A)50-60Hz
Output: 19v(19v) - 4.74A(4,74A)

Thanks
by mrkappa
Sat 18. Mar 2017, 19:27
Forum: Pen Computers
Topic: Cintiq companion 2 "the tablet driver was not found"
Replies: 5
Views: 4705

Cintiq companion 2 "the tablet driver was not found"

The tablet driver is not working. Rebooting the service didn't work.

Suggestions?

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