New drivers posted for Mac and Win, version 6.3.25. Now supporting OSX High Sierra. Windows driver 6.3.25-3 is updated to versiob 6.3.25-5 now to fix an issue with the WL Kit. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Search found 2 matches

by mrkappa
Fri 19. May 2017, 11:32
Forum: Pen Computers
Topic: Power adapter? Europe-USA
Replies: 0
Views: 6632

Power adapter? Europe-USA

Hello,

I'm gonna be traveling to usa from Europe with my cintiq companion 2. What kind of adapter should I get? Is there an issue with the voltage difference that might damage the companion?

The label on my power brick reads:

Input:100-240v~1.5A(1,5A)50-60Hz
Output: 19v(19v) - 4.74A(4,74A)

Thanks
by mrkappa
Sat 18. Mar 2017, 19:27
Forum: Pen Computers
Topic: Cintiq companion 2 "the tablet driver was not found"
Replies: 7
Views: 2076

Cintiq companion 2 "the tablet driver was not found"

The tablet driver is not working. Rebooting the service didn't work.

Suggestions?

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