Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916

Mac OS 10.15.4 Update:
What does the Mac OS warning message “Legacy System Extension” mean and why am I seeing it?

eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Search found 2 matches

by accm74
Thu 18. Jul 2019, 09:32
Forum: Pen Computers
Topic: MSP 16 battery swelling and followed issues
Replies: 12
Views: 4588

Re: MSP 16 battery swelling and followed issues

Please contact support as soon as possible if you haven't already - https://support.wacom.com The swelling might start before the update and at one point it might be to late even with the Firmware patch. When the device was developed we could not anticipate this would be an issue. This was not pick...
by accm74
Tue 2. Jul 2019, 11:32
Forum: Pen Computers
Topic: MSP 16 battery swelling and followed issues
Replies: 12
Views: 4588

Re: MSP 16 battery swelling and followed issues

My MSP16 battery started to swell a few weeks ago, and I update my device regularly, so why is the firmware patch not working? Why is it that these really expensive devices not in the first place shipped out of factory with safety overcharge protection circuits, and a firmware has to be released lat...

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