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Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

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Search found 3 matches

by zuzaart25
Wed 31. Jul 2019, 09:34
Forum: Pen Tablets
Topic: new Intuos pro drivers issue-unable to use pen at all
Replies: 4
Views: 204

Re: new Intuos pro drivers issue-unable to use pen at all

I would start there. Your PC is seems to be having problems in general. We know the tablet hardware is fine since it works well at work. It doesn't sound like a software issue either. Please keep in mind my PC only started having problems yesterday evening when I was troubleshooting the tablet. Aft...
by zuzaart25
Wed 31. Jul 2019, 09:10
Forum: Pen Tablets
Topic: new Intuos pro drivers issue-unable to use pen at all
Replies: 4
Views: 204

Re: new Intuos pro drivers issue-unable to use pen at all

Hi The way you describe the issue, it actually seems to be a hardware connection problem. Are you using any HUB to connect the tablet at home? Please connect the tablet directly to the computer and avoid using any HUBs. If you have a desktop PC, then connect to any port in the back of the computer....
by zuzaart25
Wed 31. Jul 2019, 07:49
Forum: Pen Tablets
Topic: new Intuos pro drivers issue-unable to use pen at all
Replies: 4
Views: 204

new Intuos pro drivers issue-unable to use pen at all

Hi there. My Intuos pro arrived yesterday. I connected it to my PC, set it up and downloaded the latest drivers. However, when I use the pen, it completely spazzes out and doesn't react as it should. Examples: -Corel 2020, when I pick up the pen, the brush icon/circle becomes huge and starts flashin...

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