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https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.

Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661

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Search found 4 matches

by Majormore
Tue 6. Aug 2019, 06:48
Forum: Pen Displays
Topic: Cintiq Pro and Wacom Link plus issues
Replies: 5
Views: 449

Re: Cintiq Pro and Wacom Link plus issues

Fixed it. Had to use another computer and a different set of cables to find the issue. Turns out the cintiq pro’s auto input detection is very sensitive. Also the standard usb cable supplied with the link was faulty. So I know have the cintiq running off one usbc cable connected to the link. The lin...
by Majormore
Mon 5. Aug 2019, 06:56
Forum: Pen Displays
Topic: Cintiq Pro and Wacom Link plus issues
Replies: 5
Views: 449

Re: Cintiq Pro and Wacom Link plus issues

Sorry but your replies aren’t helpful as you don’t understand the issue :( There is a USB plugged into the link and the PC. It’s just isn’t sending data between the two. I am having to use the Thunderbolt 3 port on my pc which is connected to the DisplayPort port on the Wacom link as I don’t have a ...
by Majormore
Sun 4. Aug 2019, 20:14
Forum: Pen Displays
Topic: Cintiq Pro and Wacom Link plus issues
Replies: 5
Views: 449

Re: Cintiq Pro and Wacom Link plus issues

Hi, yes absolutely. I have the standard usb going from link to pc for data. But I have thunderbolt 3 going into the display port on the link. It sends a 4K Image to link plus which relays power and 4K image to the cintiq over one usbc cable. Cintiq powers on displays the image but the pen doesn’t wo...
by Majormore
Fri 2. Aug 2019, 06:51
Forum: Pen Displays
Topic: Cintiq Pro and Wacom Link plus issues
Replies: 5
Views: 449

Cintiq Pro and Wacom Link plus issues

I bought an intel nuc to go with my pro 16. Mainly as I wanted a very small discrete machine for my living room. The Nuc has a thunderbolt 3 output with 100w power delivery and after checking the Wacom site and the nuc site I was led to believe I could run the pro 16 with one cable. Nope, didn’t wor...

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