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Search found 7 matches

by Stammis
Mon 25. May 2020, 08:49
Forum: Pen Displays
Topic: USB driver G: instead of Wacom
Replies: 8
Views: 1426

Re: USB driver G: instead of Wacom

I don't know how else to explain it, honestly. There's a link that comes with the device that connects it to the USB, Power cord, and HDMI because the device doesn't have those ports. It's a cintiq pro 13. Thanks for clarifying. Initially you said you have a Cintiq 16 and that device is quite diffe...
by Stammis
Sat 23. May 2020, 16:23
Forum: Pen Displays
Topic: NO signal on Mac or PC
Replies: 1
Views: 568

NO signal on Mac or PC

Okay, so I have new info to my problem: The issue is that my wacom cintiq pro 13 isn't showing a signal to my PC W10 (or maybe it's the other way around?) No matter what updates or downgrades I do, nothing works. I've tried different cables and then I tried on my Macbook and lo and behold, it works!...
by Stammis
Fri 22. May 2020, 09:16
Forum: Pen Displays
Topic: USB driver G: instead of Wacom
Replies: 8
Views: 1426

Re: USB driver G: instead of Wacom

There are no compatibility issues. The device works with both Windows and Mac. Earlier you said you are using a HUB to connect the Cintiq and I am still not sure what you mean. It is obviously connected to my wacom because it disappears when I take out the usb cable connected to the hub of cables I...
by Stammis
Tue 19. May 2020, 13:09
Forum: Pen Displays
Topic: USB driver G: instead of Wacom
Replies: 8
Views: 1426

Re: USB driver G: instead of Wacom

Yes, it is possible that a cable breaks internally while looking intact on the outside. What I mean is make sure you connect the USB cable directly to the Mac and not use any adapters. It's probably better to check with customer support at this point so you can check for a possible solution. I'm us...
by Stammis
Mon 18. May 2020, 17:01
Forum: Pen Displays
Topic: USB driver G: instead of Wacom
Replies: 8
Views: 1426

Re: USB driver G: instead of Wacom

If Windows is not detecting the Citinq as a Display and you are not getting a video signal to the Cintiq then you need to check the video connection. Seems that you are using some kind of HUB so please try connecting both the USB and HDMI components of the 3-in-1 cable directly to your computer. On...
by Stammis
Sun 17. May 2020, 09:17
Forum: Pen Displays
Topic: USB driver G: instead of Wacom
Replies: 8
Views: 1426

USB driver G: instead of Wacom

So my wacom cintiq 16 stopped working the other day. The wacom center detects the device but windows doesn't detect my display. I've done all the updates and reinstalls without result, but there is one thing that I find odd: when I go to devices and drivers, its not Wacom that pops up but USB driver...
by Stammis
Sat 3. Aug 2019, 17:27
Forum: Drivers
Topic: Geforce drivers ruined my Wacom
Replies: 0
Views: 2300

Geforce drivers ruined my Wacom

For some reason, windows 10 can't find my Wacom anymore, or maybe it's the other way around? The Wacom Desktop Center finds the device and all the touch functions work, even the pen when I try to calibrate, but still there is no signal to the Wacom screen. It worked well until I updated my drivers o...

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