Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.

Search found 3 matches

by DotPetMUC
Wed 1. Aug 2018, 15:36
Forum: Pen Computers
Topic: cintiq companion 1 wont connect to external monitor
Replies: 3
Views: 1088

Re: cintiq companion 1 wont connect to external monitor

In April we had the same problems with my CC 1: We tried four different cables on the display port, which all worked fine with a laptop. We called WACOM Support team and ended up with nothing. Finally we had to use an IPad pro for the presentation. I have never used the display port before so I have...
by DotPetMUC
Thu 26. Jan 2017, 18:57
Forum: Smartpads
Topic: Memory full: How to delete files?
Replies: 8
Views: 7903

Re: Memory full: How to delete files?

Sorry, but I prefer a solution where I can select the files I wanted to delete.
If I reset the memory of my Bamboo Spark do the files stay in the App Inkspace?
by DotPetMUC
Thu 12. Jan 2017, 20:00
Forum: Smartpads
Topic: Memory full: How to delete files?
Replies: 8
Views: 7903

Memory full: How to delete files?

When turning the Bamboo Spark on, I get the orange and the blue light: Memory is full. How do I delete files to get some space? I was searching the web and the manual, but I didn't find a hint. Please help me.

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