Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed: A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Search found 10 matches

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by apixel1234
Sat 10. Jun 2017, 09:02
Forum: Pen Displays
Topic: Cintiq Pro 16 in the wild?
Replies: 8
Views: 4049

Re: Cintiq Pro 16 in the wild?

Leamonade wrote:
I returned my cintq beacuse it was impossible to get decent color scheme, I was using sierra 10.1.4, latest wacom drivers (from a month ago)



I keep hearing people having color problems. Did you try an actual screen calibrator like a Spyder?
by apixel1234
Sat 27. May 2017, 07:22
Forum: Pen Displays
Topic: [Finally!] Mac 10.12.4 + driver 6.3.22-3 = Works
Replies: 4
Views: 2088

Re: [Finally!] Mac 10.12.4 + driver 6.3.22-3 = Works

What is wrong with 10.12.5?
by apixel1234
Wed 24. May 2017, 06:53
Forum: Pen Displays
Topic: Red-tint Screen on Cintiq Pro 16 with Mac OS 12.10.4
Replies: 33
Views: 14126

Re: Red-tint Screen on Cintiq Pro 16 with Mac OS 12.10.4

Has anyone having this problem actually used a hardware color profiler to create a profile ( like a Spyder 5 )? For instance, I have the old CINTIQ 13 HD, and the colors are terrible using any default profiles, but using the spyder to make a profile, it's at least in the ball park with my expensive ...
by apixel1234
Sat 6. May 2017, 09:42
Forum: Pen Displays
Topic: Current Issues with the Cintiq 16 and MSP16 (Video)
Replies: 16
Views: 7318

Re: Current Issues with the Cintiq 16 and MSP16 (Video)

Sorry, but I got enough after having a email conversation with WACOM "support". It is interesting how this product gets tested by users who pay 1,500.00 for this device. And I don't want to be part of it. I was trying to return my Cintiq Pro 16 since the link doesn't work, I still have th...
by apixel1234
Sun 23. Apr 2017, 10:53
Forum: Pen Displays
Topic: Current Issues with the Cintiq 16 and MSP16 (Video)
Replies: 16
Views: 7318

Re: Current Issues with the Cintiq 16 and MSP16 (Video)

Thank you for the video. It is so sad, because I could not wait for the release of the 16 HD cintiq, and now, there is no way I'm buying it. All the problems you posted are pretty bad, but the worst thing is that having a 2015 MacBook Pro and a top of the line macpro 2013,I won't be able to drive it...
by apixel1234
Sun 29. Jan 2017, 11:26
Forum: Pen Displays
Topic: mac os sierra drivers. still strangely awful
Replies: 32
Views: 16332

Re: mac os sierra drivers. still strangely awful

Installed Driver 6.3.20-8 on my 12.12.2 machine yesterday. Pen still double clicks like crazy and quickly stops working on buttons / finder windows etc. Also, the "sticky modifier keys" from last year is back........... *sigh* I haven't been able to use my Cintiq in over two months. My 13...
by apixel1234
Sat 21. Jan 2017, 08:09
Forum: Pen Displays
Topic: My Cintiq 13 HDT is not working properly
Replies: 11
Views: 5108

Re: My Cintiq 13 HDT is not working properly

6-3-20-8 just released fixes the express key problems. We can work again!
by apixel1234
Sat 21. Jan 2017, 08:07
Forum: Pen Displays
Topic: mac os sierra drivers. still strangely awful
Replies: 32
Views: 16332

Re: mac os sierra drivers. still strangely awful

The latest update fixed all my key command crashes, so maybe we don't need the crazy Kill-process workaround anymore.
Wavy lines re still a problem, but everything else seems to work.
by apixel1234
Sat 14. Jan 2017, 11:58
Forum: Pen Displays
Topic: Sorry WACOM, Sierra and CintiqQHD = still doesn´t work
Replies: 3
Views: 2113

Re: Sorry WACOM, Sierra and CintiqQHD = still doesn´t work

This is terrible. I'm unhappy with my 13HD which I've had for a while before sierra broke it. I get crashes every 10th time I use a remote button. But if I would have newly bought the qhd ( which I almost did ), I would be going mad! I really want the 16 pro upgrade, but this has dissuaded me. It al...
by apixel1234
Fri 13. Jan 2017, 12:47
Forum: Pen Displays
Topic: mac os sierra drivers. still strangely awful
Replies: 32
Views: 16332

Re: mac os sierra drivers. still strangely awful

I'm on the same boat. The previous driver would act strangely with the remote and key shortcut buttons on the tablet as well. The latest updated "fixed" that behavior, but now my pen freezes on photoshop every couple of minutes when I initiate a command from the remote. At first I was rest...

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