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Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.

Search found 4 matches

by annie00
Wed 7. Feb 2018, 10:02
Forum: Pen Computers
Topic: MSP 13 Screen image burn?
Replies: 3
Views: 3007

Re: MSP 13 Screen image burn?

still experiencing the after images where a white square/rectangle is left by my canvas which can be seen on a grey screen. Had the previous wacom msp replaced.

This one started after the screen display didn't turn off while idle while I was away for 1hr.

Anyway to fix this?
by annie00
Sun 10. Sep 2017, 00:13
Forum: Pen Computers
Topic: MSP 13 Screen image burn?
Replies: 3
Views: 3007

MSP 13 Screen image burn?

Has anyone had their MSP13 left with a faint image screen burn? Or is it normal? After 5-10 mins of having worked on a comic page or leaving an internet page open there is a light whitish after image on the screen. It does disappear after 5 mins of closing the page or moving the comic page in anothe...
by annie00
Fri 21. Apr 2017, 08:35
Forum: Pen Computers
Topic: Color calibration
Replies: 4
Views: 3516

color calibration?

Ok so I managed to use the hold power button and lower volume button down for 15 seconds command to force start windows, which is what is used on the surface pro. Have got it up and running. I'd still like to know if there was a way to calibrate the colours so they're not so oversaturated and pinkis...
by annie00
Fri 21. Apr 2017, 06:17
Forum: Pen Computers
Topic: Color calibration
Replies: 4
Views: 3516

Color calibration

I was just setting up Windows 10 and it just went from blue set up screen to plain black. I can see the back lights are on but the whole thing has gone blank. Restarting it has not worked. I know the surface pro did that sometimes but they had force start up button, what do I do for the MSP13 :s FIX...

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