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Search found 14 matches

by Exoskeleton1994
Sat 2. Jan 2021, 14:14
Forum: Pen Displays
Topic: Battery on ExpressKeys Remote
Replies: 15
Views: 13812

Re: Battery on ExpressKeys Remote

Same here, Mac 10.14.6 and the EK battery status never goes under 75%, and when I charge it, it only says "charged". Only the red light can help.
by Exoskeleton1994
Mon 28. Dec 2020, 16:53
Forum: Pen Displays
Topic: Cintiq 22/Imac : big colour difference despite calibration
Replies: 0
Views: 1135

Cintiq 22/Imac : big colour difference despite calibration

Hello I have an Imac 2019 Retina 4K and a refurbished Cintiq 22. Both are calibrated with an X-rite Display pro but I still have a huge gap mainly between the blue tones. The cintiq always shows warm blue whiles the Imac displays almost turquoise and deep blue. Comparisons have been made on other de...
by Exoskeleton1994
Thu 17. Dec 2020, 09:35
Forum: Pen Displays
Topic: Cintiq 22 switches color profiles when using PS on Mac
Replies: 0
Views: 1989

Cintiq 22 switches color profiles when using PS on Mac

Hello I purchased a brand new Cintiq 22 to replace my 21UX. I use it with my an Imac 2019 (Mojave updated) I have a very weird and annoying bug which just makes my work impossible to do. Let's try to explain it : - I tried with the Cintiq 22 basic profile and one I created with my Spyder calibration...
by Exoskeleton1994
Mon 31. Aug 2020, 08:03
Forum: Pen Displays
Topic: Art Pen hard hit on every strokes (Mac)
Replies: 5
Views: 2242

Re: Art Pen hard hit on every strokes (Mac)

Hello

Thanks again for you help.
I made a test with Krita and it turned out that this issue also occured. So it happens with PS2020, Krita and with the sensitivity setting as well.
by Exoskeleton1994
Mon 24. Aug 2020, 08:41
Forum: Pen Displays
Topic: Art Pen hard hit on every strokes (Mac)
Replies: 5
Views: 2242

Re: Art Pen hard hit on every strokes (Mac)

The the diagnose section of the Wacom Tablet Preferences (click on "About" and then "Diagnose") and look for the pressure indicator. This sould confirm if there is a hardware issue with the pen, or if the problem is in the PS settings. Hello Thanks for your answer. The pressure ...
by Exoskeleton1994
Fri 14. Aug 2020, 10:29
Forum: Pen Displays
Topic: Art Pen hard hit on every strokes (Mac)
Replies: 5
Views: 2242

Art Pen hard hit on every strokes (Mac)

Hi I'm using an ArtPen on a Mac 0SX 10.14.6 and I have an issue with an immediate hard hit on every stroke I make with my cintiq 21ux. I've tried 5 or 6 drivers (from 2017 to 2020) updated everything but the issue remains. Strangely the eraser top of the pen works fine and so does my grip pen. Impor...
by Exoskeleton1994
Fri 31. Jan 2020, 09:26
Forum: Pen Displays
Topic: WDC "no device connected" but tablets usable
Replies: 13
Views: 5357

Re: WDC "no device connected" but tablets usable

From what you are saying, the Hardware is 100% fine and I can see that the Rotation data is also being transferred and read by PS. From what I can see in the video and your description, this is probably a visual bug from PS. That cursor is from Adobe so they should definitely review this. Specially...
by Exoskeleton1994
Thu 30. Jan 2020, 13:30
Forum: Pen Displays
Topic: WDC "no device connected" but tablets usable
Replies: 13
Views: 5357

Re: WDC "no device connected" but tablets usable

Did the support team guide you through Diagnostics to see if there could be an hardware issue with the pen? if there is no hardware issue, we would probably need to collect some driver log files and check with the driver team. Can you follow up with our support again? We need to be able to at least...
by Exoskeleton1994
Wed 29. Jan 2020, 08:31
Forum: Pen Displays
Topic: WDC "no device connected" but tablets usable
Replies: 13
Views: 5357

Re: WDC "no device connected" but tablets usable

Right... you wrote it above. My bad. In this case it's better if you contact the support team and report the issue to them. I did but after lots of advices, they couldn't manage to figure out where the issue comes from and closed my case. On the other hand, Adobe told me yesterday that it was a Wac...
by Exoskeleton1994
Tue 28. Jan 2020, 08:38
Forum: Pen Displays
Topic: WDC "no device connected" but tablets usable
Replies: 13
Views: 5357

Re: WDC "no device connected" but tablets usable

wacom5 wrote:Are you using Windows Ink or not? Did you modify the PSUserConfig file as demonstated here: https://helpx.adobe.com/photoshop/kb/tablet-support-faq-photoshop.html


Nope I'm a Mac user, OS Mojave 10.14.6

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