Wacom Drivers
March 2018: Updated drivers released version 6.3.29-6 for Win and Mac, supporting the new Cintiq Pro 24/32 products. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers


For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Search found 5 matches

by Kamuimui
Sat 29. Apr 2017, 15:03
Forum: Pen Computers
Topic: Cintiq companion 2 "the tablet driver was not found"
Replies: 7
Views: 3497

Re: Cintiq companion 2 "the tablet driver was not found"

Hi there, I had the same problem again … Fortunately the last step worked (removing the cintiq entry from the device manager, and reinstall the driver after a reboot). I hope that error occures not every month now … since I had also the black screen problem, and had sent the device to repair about t...
by Kamuimui
Tue 28. Mar 2017, 07:52
Forum: Pen Computers
Topic: Cintiq companion 2 "the tablet driver was not found"
Replies: 7
Views: 3497

Re: Cintiq companion 2 "the tablet driver was not found"

I did nothing between my last post and now with the cintiq, but now it suddenly works.
Magic? An automatic update?
I don't know, but I’m happy ... :D

Bye,
Nadine
by Kamuimui
Mon 27. Mar 2017, 09:17
Forum: Pen Computers
Topic: Cintiq companion 2 "the tablet driver was not found"
Replies: 7
Views: 3497

Re: Cintiq companion 2 "the tablet driver was not found"

Hi there, I have the same prolem for about 3 days now ... Deinstalling an reinstalling the driver didn’t work. The rightclick on the pen doesn’t work any more and of course I can’t callibrate anything since the device sais that there is no driver ... Is it the new driver Installation? Can anybody he...
by Kamuimui
Thu 19. Jan 2017, 13:20
Forum: Pen Computers
Topic: Cintiq Companion 2 - Black Screen, No Backlight
Replies: 13
Views: 10251

Re: Cintiq Companion 2 - Black Screen, No Backlight

Yes, mine was also plugged in before booting. I would never again work unplugged: when I was working on a PS-Dokument, and the device went out because of a lack of power while I was working, the PS-File was not usable anymore afterwards … I had that twice in the last year … This way I also learned t...
by Kamuimui
Sun 15. Jan 2017, 19:04
Forum: Pen Computers
Topic: Cintiq Companion 2 - Black Screen, No Backlight
Replies: 13
Views: 10251

Re: Cintiq Companion 2 - Black Screen, No Backlight

Hi There, I have the same problem. Before today, the last time I used the Companion2 was in the beginning of December. Today I updated some Adobe-Apps (in mobile mode), and after starting Illustrator, I drawed about half an hour. Then the monitor went black, the computer itself hoever, seems to be r...

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