Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.

Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 3 matches

by Kasakghavathi
Tue 21. Jan 2020, 08:06
Forum: Pen Computers
Topic: Mobilestudio Pro13 - Screen partly freezes and scrolling lag
Replies: 4
Views: 214

Re: Mobilestudio Pro13 - Screen partly freezes and scrolling lag

Thank you!

Did some changes in the setup of photoshop and I am trying to avoid going above certain layer count it helped a bit it doesn't freeze as often as it did before.
I still got the input lag with touch function scrolling, but when I use a mouse it's not present so I will stick to a mouse.
by Kasakghavathi
Sat 11. Jan 2020, 06:41
Forum: Pen Computers
Topic: Mobilestudio Pro13 - Screen partly freezes and scrolling lag
Replies: 4
Views: 214

Re: Mobilestudio Pro13 - Screen partly freezes and scrolling lag

Hi !

Thanks for the fast reply its a 256gb version i will check the serial digits as soon as i am home
by Kasakghavathi
Wed 8. Jan 2020, 09:36
Forum: Pen Computers
Topic: Mobilestudio Pro13 - Screen partly freezes and scrolling lag
Replies: 4
Views: 214

Mobilestudio Pro13 - Screen partly freezes and scrolling lag

Hi! So i bought a wacom mobilstudio pro13 like 10 months now and i had these problems for 6 months now. The first is that the screen in photoshop when i work partly freezes as a frame stays there and I can't work around it ( everything works it's just in the way) I am using official photoshop in a m...

Go to advanced search