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Search found 6 matches

by gusharp
Fri 21. Feb 2020, 17:21
Forum: Pen Displays
Topic: Cintiq 16 - Weird Pen behaviour
Replies: 13
Views: 913

Re: Cintiq 16 - Weird Pen behaviour

I did contact support, sent videos of the problem, logs, etc. They're asking me to RMA the whole display and I'm not quite sure I should do it. Not only will I be without my work object for almost a month, it'll probably be useless. Can someone who's been having the problem confirm it begun with rec...
by gusharp
Wed 12. Feb 2020, 15:18
Forum: Pen Displays
Topic: Cintiq 16 - Weird Pen behaviour
Replies: 13
Views: 913

Re: Cintiq 16 - Weird Pen behaviour

I tested and was able to reproduce it during the diagnose. Nothing special happens, it's only as if I was not touching the display with the pen while the cursor stays in place. As soon as I lift the pen off and get it back to the table, it works normalyy and start showing the coordinates, tilt, etc....
by gusharp
Tue 11. Feb 2020, 23:56
Forum: Pen Displays
Topic: Cintiq 16 - Weird Pen behaviour
Replies: 13
Views: 913

Re: Cintiq 16 - Weird Pen behaviour

At least it's not a defective screen display then. Still waiting on an official response though. There's gotta be more people with the same problem.
by gusharp
Tue 11. Feb 2020, 21:22
Forum: Pen Displays
Topic: Cintiq 16 - Weird Pen behaviour
Replies: 13
Views: 913

Re: Cintiq 16 - Weird Pen behaviour

Uping this. I'm still having the problem after troubleshooting literally everything I found on Wacoms support page, forums, reddit, etc.

Cursor freezing every 60 seconds or so. Not photoshop related. Totally destroying my workflow.
by gusharp
Mon 10. Feb 2020, 07:12
Forum: Pen Displays
Topic: Cintiq 16 - Weird Pen behaviour
Replies: 13
Views: 913

Re: Cintiq 16 - Weird Pen behaviour

I read through and tried some general lag fixes I found in FAQs and around the web. Also tried reinstalling drivers, turning off windows ink, turning off hold to right click, flicks, etc. I'm running a Windows 10, a GTX 1070,i7 6700K, 16gb RAM, primarily using Photoshop but the problem is not contai...
by gusharp
Sat 8. Feb 2020, 03:13
Forum: Pen Displays
Topic: Cintiq 16 - Weird Pen behaviour
Replies: 13
Views: 913

Cintiq 16 - Weird Pen behaviour

I'm having this weird thing happen whiles using my tablet (isn't software related, it happens in desktop, in Photoshop, CSP, etc.). Every once in a while, I can't really tell why, my cursor freezes and I have to lift the pen off the display and back so it'll work again. Anyone else has this problem?...

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