Wacom Drivers
Febr 2018: NEW drivers 6.3.28-3 posted for Mac and Win with many fixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers


For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Search found 725 matches

by wacom1
Fri 23. Feb 2018, 15:39
Forum: Pen Displays
Topic: Wacom Cintiq Pro 16 NOT WORKING ON MAC
Replies: 1
Views: 39

Re: Wacom Cintiq Pro 16 NOT WORKING ON MAC

The Cintiq Pro is a combination of monitor and tablet. Both parts are basically independant. Pen and buttons work through USB data connection and require the tablet driver. The display only needs a connection for the display. If using the Wacom Link, check the USB cable connection. Then open Wacom D...
by wacom1
Thu 22. Feb 2018, 07:37
Forum: Pen Tablets
Topic: Issues with Windows 10 "right click on hold"
Replies: 14
Views: 4138

Re: Issues with Windows 10 "right click on hold"

If you have turned off 'use Windows Ink' and trouble with pressure in Photoshop, use below workaround: Create a textfile in a text editor such as Notepad. Type in the following lines: # Use WinTab UseSystemStylus 0 Save the file as a plain text file named PSUserConfig.txt, and save the file into the...
by wacom1
Wed 21. Feb 2018, 15:53
Forum: Pen Tablets
Topic: Pointer drags and jumps when holding pen on the tablet.
Replies: 3
Views: 363

Re: Pointer drags and jumps when holding pen on the tablet.

Windows Ink results in delay and ripple effect. When the pointer jumps at the beginning of new strokes, that is usually an effect of the doubleclick distance setting for the pen. Similar effects can happen in specific software (f.e.Chrome), or when a strip of the tablet sensor is faulty the pointer ...
by wacom1
Wed 21. Feb 2018, 15:47
Forum: Pen Computers
Topic: Cintiq Companion 2 touch screen not working and device not recognizing it self
Replies: 6
Views: 186

Re: Cintiq Companion 2 touch screen not working and device not recognizing it self

If the method with VolumeUp+Down does not show the troubleshooting screen, you can also start Windows first, then select 'restart' while pressing Shift. - The CC2 comes with Win8 pre-installed and reset to factory defaults will re-install that. If you do that only for testing purpose, I recommend to...
by wacom1
Wed 21. Feb 2018, 07:34
Forum: Pen Tablets
Topic: Intuos Pro M DPC latency issue with driver
Replies: 1
Views: 28

Re: Intuos Pro M DPC latency issue with driver

When the problem happens, check in device manager, whether the tablet driver processes use more processing power and memory. Then restart Windows and check, if the problem remains: if so, some hardware component might be getting hot and creates interference, which the driver needs to filter and that...
by wacom1
Mon 19. Feb 2018, 07:42
Forum: Pen Computers
Topic: Cintiq Companion 2: Pen works across full screen, touch stops far right
Replies: 3
Views: 35

Re: Cintiq Companion 2: Pen works across full screen, touch stops far right

To test for a problem in hardware (or find a dust spot), open the tablet control panel. Go to About/Info -> diagnose. If you see fingerpoints without actually touching the tablet, that may be dust confusing the touch sensor. If some area doesn't seem to react to touch, you can also check in diagnost...
by wacom1
Sun 18. Feb 2018, 16:07
Forum: Pen Tablets
Topic: My the computer doesn't see Intuos 3 anymore
Replies: 2
Views: 38

Re: My the computer doesn't see Intuos 3 anymore

This looks like the tablet is dead. Intuos3 tablet have an HID mouse emulation build-in and run without any tablet driver installed in mouse mode. When the tablet is plugged in, the operating system should detect an HID mouse and provide power. - There could be a bad contact problem with the cable o...
by wacom1
Fri 16. Feb 2018, 08:44
Forum: Pen Tablets
Topic: Wacom Intuos Comic problem
Replies: 2
Views: 48

Re: Wacom Intuos Comic problem

When you attach the tablet to a computer, first the operating system must detect it as HID (Human Interface Device) and install a low level HID driver for it. During that time the LED is blinking until the os could recognize the device. On newer Windows systems that can take several minutes because ...
by wacom1
Thu 15. Feb 2018, 08:26
Forum: Apps and Services
Topic: get distance between pen and pad
Replies: 3
Views: 189

Re: get distance between pen and pad

According to specification tablets should detect a pen as long as the pen is within the 10 mm height, but a pen might still be detected on bigger distance - depending on the energy from the tablet sensor and sensitivity of the pen electronics. There is no measurement for the distance.
by wacom1
Wed 14. Feb 2018, 07:44
Forum: Pen Displays
Topic: Latest OSx / Wacom Drivers. Rotated 180 for Left-handed mode, but cursor still reversed
Replies: 1
Views: 37

Re: Latest OSx / Wacom Drivers. Rotated 180 for Left-handed mode, but cursor still reversed

Revert to the previous driver, set the display rotation that you want and when all is ok, update to the newer driver version. The setting will remain correct.

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