NEW tablet driver 6.3.23-4 for OSX released. For release notes use the link below the driver on the download page. Fixed: Problem mit modifiers on keyboard in combination with pentip, accidential double-clicks etc. Last update for an issue with ZBrush navigation.

New version for for Windows 6.3.23-1: Fixed various problems - zooming with expresskeys, 'driver not responding' error message and others.

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom Cintiq Pro 13” or 16”, please update the tablet pen firmware to version 1.2.3.0 to address this issue. The update is now available via the Wacom Desktop Center application on your computer. - There is now also such a firmware update for MobileStudio Pro for this issue.

Search found 394 matches

by wacom1
Wed 26. Jul 2017, 11:54
Forum: Pen Displays
Topic: Stylus still draws when hovering above Cintiq in Photoshop CC 2017
Replies: 2
Views: 4

Re: Stylus still draws when hovering above Cintiq in Photoshop CC 2017

It sounds more like a pen issue actually. Open tablet driver -> About -> diagnose and check pen pressure when lifting the pen. If not touching the tablet, pressure should be close to zero. If not: pull out the nib, wipe it clean and put it back in, go to pen tip feel 'configure' settings and increas...
by wacom1
Wed 26. Jul 2017, 07:33
Forum: Pen Tablets
Topic: Mapping for screen size not resolution - request
Replies: 1
Views: 1

Re: Mapping for screen size not resolution - request

Which tablet model do you use and which operating system ? How are the monitors configured (probably extended desktop mode). If several monitors are used, the driver allows different mappings: map tablet area to monitor1, monitor2 or both monitors combined If you work with extended desktop mode the ...
by wacom1
Mon 24. Jul 2017, 06:33
Forum: Pen Displays
Topic: No Singal too Cintiq 21 UX
Replies: 2
Views: 36

Re: No Singal too Cintiq 21 UX

The Cintiq21 has a connection for DVI, for VGA and for USB. For the display your computer needs a DVI or VGA connection, the switch on the Cintiq should be in correct position, and the screen resolution and frequency should be in a suitable range. Independant of that is the USB connection for detect...
by wacom1
Sun 23. Jul 2017, 06:14
Forum: Pen Tablets
Topic: Mapping Tab gone in Windows 10 (Intuos Pro M)
Replies: 1
Views: 14

Re: Mapping Tab gone in Windows 10 (Intuos Pro M)

I cannot test it at the moment with this tablet model, there might be a bug in the driver or the setting was moved. I would uninstall the driver, restart then install again. Normally you should see a question for tablet orientation during the installation. If that doesn't solve it, I would use a pre...
by wacom1
Sun 23. Jul 2017, 06:08
Forum: Pen Tablets
Topic: Intous Pro 2017 (PTH-660) Bluetooth lag
Replies: 2
Views: 17

Re: Intous Pro 2017 (PTH-660) Bluetooth lag

Bluetooth wireless connection can be influenced by other wireless signals and is a bit slower connection than direct cable connections. But normally you should not notice a very big difference after the first few seconds of connection. - Make sure that you have the latest tablet firmware installed a...
by wacom1
Sun 23. Jul 2017, 05:56
Forum: Stylus
Topic: Bamboo ink pen
Replies: 1
Views: 22

Re: Bamboo ink pen

Bamboo Ink is specificaly designed for Windows Ink and was tested with the tablets listed here: http://www.wacom.com/comp It supports AES and MPP technology. If your HP device uses Microsoft MPP protocol, Bamboo Ink works only in apps supporting Windows Ink. If your tablet works with Wacom AES, inst...
by wacom1
Fri 21. Jul 2017, 06:54
Forum: Pen Tablets
Topic: My tablet's pressure issue
Replies: 2
Views: 39

Re: My tablet's pressure issue

It is possible, that a pen and the pressure sensor in the pen is broken - but that would be permanent and not change when you restart. That sounds like a software problem. However, if the issues comes and goes without restart, something might be wrong in hardware. - So I would first check the pressu...
by wacom1
Thu 20. Jul 2017, 09:15
Forum: Pen Tablets
Topic: Some issies with part of my screen
Replies: 2
Views: 19

Re: Some issies with part of my screen

If part of the tablet has a 'dead strip' where it is not detecting the pen, that is a problem of the tablet hardware. Send the tablet for repair as long as it is in warranty. If past warranty, the best option is getting another tablet. A workaround for the problem would be to configure a smaller 'po...
by wacom1
Thu 20. Jul 2017, 09:04
Forum: Stylus
Topic: Nib wear
Replies: 1
Views: 764

Re: Nib wear

Nib wear depends on nib material and texture of the surface sheet. It is possible to use another surface sheet on the tablet, but it affects the tip feel for the pen. For the different options we reommend to contact Wacom customer care for help in your region. - Some short-term options are: placing ...
by wacom1
Wed 19. Jul 2017, 06:59
Forum: Pen Computers
Topic: Wacom tablet pen problem
Replies: 1
Views: 61

Re: Wacom tablet pen problem

Open the driver control panel and go to the mapping tab. You should be able to select which monitor the tablet is mapped to. There should also be a panel for 'display toggle'. With that you can toggle the mapping of the tablet to monitor1, monitor2 or both monitors. You seem to have it currently set...

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