Wacom Drivers
NEW drivers 6.3.27-2 posted for Mac and Win with many fixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Search found 720 matches

by wacom1
Mon 19. Feb 2018, 07:42
Forum: Pen Computers
Topic: Cintiq Companion 2: Pen works across full screen, touch stops far right
Replies: 3
Views: 11

Re: Cintiq Companion 2: Pen works across full screen, touch stops far right

To test for a problem in hardware (or find a dust spot), open the tablet control panel. Go to About/Info -> diagnose. If you see fingerpoints without actually touching the tablet, that may be dust confusing the touch sensor. If some area doesn't seem to react to touch, you can also check in diagnost...
by wacom1
Sun 18. Feb 2018, 16:07
Forum: Pen Tablets
Topic: My the computer doesn't see Intuos 3 anymore
Replies: 2
Views: 15

Re: My the computer doesn't see Intuos 3 anymore

This looks like the tablet is dead. Intuos3 tablet have an HID mouse emulation build-in and run without any tablet driver installed in mouse mode. When the tablet is plugged in, the operating system should detect an HID mouse and provide power. - There could be a bad contact problem with the cable o...
by wacom1
Fri 16. Feb 2018, 08:44
Forum: Pen Tablets
Topic: Wacom Intuos Comic problem
Replies: 2
Views: 30

Re: Wacom Intuos Comic problem

When you attach the tablet to a computer, first the operating system must detect it as HID (Human Interface Device) and install a low level HID driver for it. During that time the LED is blinking until the os could recognize the device. On newer Windows systems that can take several minutes because ...
by wacom1
Thu 15. Feb 2018, 08:26
Forum: Apps and Services
Topic: get distance between pen and pad
Replies: 3
Views: 147

Re: get distance between pen and pad

According to specification tablets should detect a pen as long as the pen is within the 10 mm height, but a pen might still be detected on bigger distance - depending on the energy from the tablet sensor and sensitivity of the pen electronics. There is no measurement for the distance.
by wacom1
Wed 14. Feb 2018, 07:44
Forum: Pen Displays
Topic: Latest OSx / Wacom Drivers. Rotated 180 for Left-handed mode, but cursor still reversed
Replies: 1
Views: 25

Re: Latest OSx / Wacom Drivers. Rotated 180 for Left-handed mode, but cursor still reversed

Revert to the previous driver, set the display rotation that you want and when all is ok, update to the newer driver version. The setting will remain correct.
by wacom1
Mon 12. Feb 2018, 13:23
Forum: Pen Tablets
Topic: Intuos suddenly behaves wierd on win10
Replies: 1
Views: 53

Re: Intuos suddenly behaves wierd on win10

Sounds like some button problem: Open tablet properties -> About -> diagnose and check, whether any tablet or pen button is permanently pressed or pen pressure is too high. Disable that button and test if that fixes the issue.
by wacom1
Mon 12. Feb 2018, 13:20
Forum: Pen Tablets
Topic: DISABLE automatic application settings.
Replies: 1
Views: 24

Re: DISABLE automatic application settings.

When the driver detects one of the applications with preset configurations, it loads the preset file from the 'App Specific Settings' folder (C:\Program Files\Tablet\Wacom). Delete the file or rename the folder, if you don't want that, and restart the driver.
by wacom1
Thu 8. Feb 2018, 15:58
Forum: Pen Computers
Topic: Can't assing shift key to express keys
Replies: 4
Views: 1074

Re: Can't assing shift key to express keys

Not sure if that is possible in InDesign, but I would check preferences for the option to assign the function you need to another keystroke. - Perhaps there is a driver problem, that needs to be tested.
by wacom1
Thu 8. Feb 2018, 15:52
Forum: Pen Tablets
Topic: Intuos Pro: version N vs S
Replies: 1
Views: 38

Re: Intuos Pro: version N vs S

Difference is only the packaging for Northern or Southern part of Europe with different languages on the sleeve.
by wacom1
Thu 8. Feb 2018, 15:51
Forum: Smartpads
Topic: Full compatibility with Windows
Replies: 3
Views: 432

Re: Full compatibility with Windows

The team is still working on this and other improvement for Inkspace and the Inkspace app. I expect to see an update for the software in a few weeks.

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