Wacom Drivers
NEW drivers 6.3.27-2 posted for Mac and Win with many fixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Search found 671 matches

by wacom1
Wed 17. Jan 2018, 08:08
Forum: Pen Displays
Topic: Portrait mode with the cable at the top and expresskeys at the bottom
Replies: 1
Views: 10

Re: Portrait mode with the cable at the top and expresskeys at the bottom

The display is independent of the tablet driver controlled by the graphics driver. The tablet driver should automatically adjust and use the current display area in whichever orientation. - We have noted that this can fail with the latest driver (6.3.27-2) and the pointer is mapped in wrong orientio...
by wacom1
Wed 17. Jan 2018, 08:03
Forum: Pen Computers
Topic: Cintiq Companion 2 won't boot at all
Replies: 1
Views: 7

Re: Cintiq Companion 2 won't boot at all

That looks like a case for repairs. - When you attach the power supply and the LED is not coming on, that could be a faulty power supply, or a fully discharged battery, if the unit wasn't used for longer time. If at least the Wacom logo shows, you can try to press VolumeUp+Down while switching the u...
by wacom1
Wed 17. Jan 2018, 07:25
Forum: Pen Displays
Topic: Cintiq pro 24" and 32"
Replies: 10
Views: 374

Re: Cintiq pro 24" and 32"

The Cintiq Pro 24 and 32 have connectors for displayport, HDMI and USB-C. The Cintiq Pro 16 has only USB-C build-in, but comes with an adapter for displayport.
by wacom1
Tue 16. Jan 2018, 11:48
Forum: Pen Displays
Topic: Cintiq Pro 16 Display is no longer detected after 6.3.27-2 Update and Video Firmware Update
Replies: 1
Views: 19

Re: Cintiq Pro 16 Display is no longer detected after 6.3.27-2 Update and Video Firmware Update

Contact Wacom support in your region with this problem. Probably the unit needs to got for repair/exchange.
by wacom1
Tue 16. Jan 2018, 10:51
Forum: Pen Tablets
Topic: Reinstalled Windows, tablet problems
Replies: 2
Views: 24

Re: Reinstalled Windows, tablet problems

Did you re-install the driver ? Same or different version ? Did you now upgrade to Win10 Fall Creators Update ? And did you turn off 'use Windows Ink' ? All of this can effect pen and touch behaviour. The driver has settings for Windows Ink, also for the 'Show Express View' (under functions), that t...
by wacom1
Tue 16. Jan 2018, 08:44
Forum: Pen Tablets
Topic: Returned my Intuos, and got a new: Same problem. Now with video.
Replies: 7
Views: 159

Re: Returned my Intuos, and got a new: Same problem. Now with video.

For Painter Essentials 5 make sure to turn off 'brush ghost' in the PE5 preferences. Then it should work fine. For the Intuos4 problem I would see, if restarting the Mac or driver at least helps for some time: if so it looks like software problem. Also unplug and replug the USB cable: if that helps ...
by wacom1
Tue 16. Jan 2018, 08:33
Forum: Pen Displays
Topic: Cintiq pro 24" and 32"
Replies: 10
Views: 374

Re: Cintiq pro 24" and 32"

Wacom offers two versions of the Cintiq Pro 24, one for pen and touch and another one without touch, as we see a market for such a version. More information ans detailed specs will be coming - also for the backpack workstation type computer attachable to the 24 or 32 tablets.
by wacom1
Tue 16. Jan 2018, 07:52
Forum: Pen Tablets
Topic: Click Select using Pages on Mac
Replies: 8
Views: 574

Re: Click Select using Pages on Mac

Handling text selection is not tablet driver functionality. Since it works well in other apps it looks clearly like a problem in Pages and bugs in Pages can only be fixed by Apple.
by wacom1
Mon 15. Jan 2018, 07:28
Forum: Pen Computers
Topic: MSP 16 with external monitor blanks out
Replies: 40
Views: 12452

Re: MSP 16 with external monitor blanks out

Do have this also if there is no external screen attached ? Then soemthing is wrong with the unit - perhaps a bad display connection internally or something overheating. Check temperature, test with and without powersupply connected, and check the power options to see if that is related.
by wacom1
Sun 14. Jan 2018, 16:36
Forum: Apps and Services
Topic: One by Wacom XP drivers...
Replies: 1
Views: 9

Re: One by Wacom XP drivers...

I am afraid that this in not going to work. The original OneByWacom tablets (CTL-471/671) were supported for WindowsXP (using the 5.3.5 driver), but the newer OnyByWacom from 2017 (CTL-472/672) require the 6.3.24 driver and Windows7 minimum.

Go to advanced search