Wacom Drivers
NEW drivers 6.3.27-2 posted for Mac and Win with many fixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Search found 668 matches

by wacom1
Tue 16. Jan 2018, 11:48
Forum: Pen Displays
Topic: Cintiq Pro 16 Display is no longer detected after 6.3.27-2 Update and Video Firmware Update
Replies: 1
Views: 10

Re: Cintiq Pro 16 Display is no longer detected after 6.3.27-2 Update and Video Firmware Update

Contact Wacom support in your region with this problem. Probably the unit needs to got for repair/exchange.
by wacom1
Tue 16. Jan 2018, 10:51
Forum: Pen Tablets
Topic: Reinstalled Windows, tablet problems
Replies: 1
Views: 6

Re: Reinstalled Windows, tablet problems

Did you re-install the driver ? Same or different version ? Did you now upgrade to Win10 Fall Creators Update ? And did you turn off 'use Windows Ink' ? All of this can effect pen and touch behaviour. The driver has settings for Windows Ink, also for the 'Show Express View' (under functions), that t...
by wacom1
Tue 16. Jan 2018, 08:44
Forum: Pen Tablets
Topic: Returned my Intuos, and got a new: Same problem. Now with video.
Replies: 6
Views: 148

Re: Returned my Intuos, and got a new: Same problem. Now with video.

For Painter Essentials 5 make sure to turn off 'brush ghost' in the PE5 preferences. Then it should work fine. For the Intuos4 problem I would see, if restarting the Mac or driver at least helps for some time: if so it looks like software problem. Also unplug and replug the USB cable: if that helps ...
by wacom1
Tue 16. Jan 2018, 08:33
Forum: Pen Displays
Topic: Cintiq pro 24" and 32"
Replies: 6
Views: 285

Re: Cintiq pro 24" and 32"

Wacom offers two versions of the Cintiq Pro 24, one for pen and touch and another one without touch, as we see a market for such a version. More information ans detailed specs will be coming - also for the backpack workstation type computer attachable to the 24 or 32 tablets.
by wacom1
Tue 16. Jan 2018, 07:52
Forum: Pen Tablets
Topic: Click Select using Pages on Mac
Replies: 6
Views: 545

Re: Click Select using Pages on Mac

Handling text selection is not tablet driver functionality. Since it works well in other apps it looks clearly like a problem in Pages and bugs in Pages can only be fixed by Apple.
by wacom1
Mon 15. Jan 2018, 07:28
Forum: Pen Computers
Topic: MSP 16 with external monitor blanks out
Replies: 38
Views: 12364

Re: MSP 16 with external monitor blanks out

Do have this also if there is no external screen attached ? Then soemthing is wrong with the unit - perhaps a bad display connection internally or something overheating. Check temperature, test with and without powersupply connected, and check the power options to see if that is related.
by wacom1
Sun 14. Jan 2018, 16:36
Forum: Apps and Services
Topic: One by Wacom XP drivers...
Replies: 1
Views: 7

Re: One by Wacom XP drivers...

I am afraid that this in not going to work. The original OneByWacom tablets (CTL-471/671) were supported for WindowsXP (using the 5.3.5 driver), but the newer OnyByWacom from 2017 (CTL-472/672) require the 6.3.24 driver and Windows7 minimum.
by wacom1
Sun 14. Jan 2018, 16:32
Forum: Pen Displays
Topic: Cintiq 13HD Driver not found on Windows 10
Replies: 1
Views: 12

Re: Cintiq 13HD Driver not found on Windows 10

This is absolutely not normal and does not happen on any of the system we work with our tablets evryday. There is no apparent reason, why the driver would have ever to be re-installed - unless there is a new driver version or driver files get damaged and corrupted or you have major changes in your s...
by wacom1
Fri 12. Jan 2018, 08:22
Forum: Pen Displays
Topic: Pen not working in left handed mode
Replies: 3
Views: 61

Re: Pen not working in left handed mode

The problem for the Cintiq in left-handed orientation has been confirmed for new installation of the last (6.3.27) driver version. As a workaround uninstall that driver, use the older 6.3.25 and setup the screen orientation you want, then update to 6.3.27.
by wacom1
Fri 12. Jan 2018, 08:17
Forum: Pen Tablets
Topic: Need help To get Pressure in Photoshop
Replies: 1
Views: 33

Re: Need help To get Pressure in Photoshop

Graphire2 was sold til 2003 and Photoshop CS5 is also rather old. We haven't tested that with the newer Windows versions, but if you have a suitable driver installed (up to 6.20) it should probably work ok, if you can open tablet properties and configure the tablet (otherwise it runs as mouse only)....

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