DRIVER UPDATE
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here:https://www.wacom.com/en-us/support?guideTitle=Is-there-a-compatible-driver-for-Mac-OS-10.14-Mojave%3F&guideId=d4bced14-ee83-4141-a953-a2d0e39c4946


Wacom Drivers:
September 2018: New drivers released version Driver 6.3.31-4 for Windows and Driver 6.3.31-4 for Mac OSX, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Search found 877 matches

by wacom1
Tue 31. Jul 2018, 11:03
Forum: Pen Computers
Topic: Pan/Scroll Cursor stuck. Mouse not moving until release.
Replies: 11
Views: 726

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

The pointer should not move while scrolling with the new variable scroll function. Only the dcoument should move. - If you want different behaviour, use the other scroll function in the driver.
by wacom1
Sun 29. Jul 2018, 07:06
Forum: Pen Displays
Topic: Cintiq 13 pro - screen turns black on and off
Replies: 2
Views: 167

Re: Cintiq 13 pro - screen turns black on and off

Randomly black screen can have different reasons: connection/cable (loose connection, too long cable for high resolution), trouble with adapter. The problem has also been seen with NVIDiA graphics and Intel graphics (another driver might help). If possible, test with another computer. Contact Wacom ...
by wacom1
Fri 27. Jul 2018, 15:46
Forum: Pen Tablets
Topic: Wacom Intuos + Photoshop causing problems, please help!
Replies: 1
Views: 172

Re: Wacom Intuos + Photoshop causing problems, please help!

If the pen is drawing or selecting while not touching the tablet, probably the pens pressure sensor is not ok. Pull out the nib, clean it and push it back in, then test pen pressure in the driver control panel (About -> diagnose). Pressure should be zero or close to zero, as long as the pen is not t...
by wacom1
Fri 27. Jul 2018, 07:43
Forum: Pen Computers
Topic: Mac-Based Companion?
Replies: 6
Views: 314

Re: Mac-Based Companion?

Wacom is not planning anything that is not legally possible. Only Apple can provide computers with MacOS.
by wacom1
Thu 26. Jul 2018, 15:13
Forum: Pen Displays
Topic: AutoCAD pen/touch problem
Replies: 1
Views: 148

Re: AutoCAD pen/touch problem

Some prgrams allow simultanious pen and touch input - usually there is a preference setting for that in the software. If not, you can try a) turn off the 'use Windows Ink' option in the tablet driver, or b) disable touch input only for AcadLT - with an application specific setting in the driver.
by wacom1
Sat 21. Jul 2018, 09:03
Forum: Pen Computers
Topic: Update download Error - Cintiq Hybrid Companion
Replies: 6
Views: 4411

Re: Update download Error - Cintiq Hybrid Companion

There will be no new updates coming for the Hyprid Companion.
by wacom1
Sat 21. Jul 2018, 09:01
Forum: Pen Computers
Topic: Mac-Based Companion?
Replies: 6
Views: 314

Re: Mac-Based Companion?

Bootcamp is Apple software that allows to run Windows on Macs. The other direction is not allowed by Apple. Unless Apple changes its mind, MacOS will only run on Apples own hardare and not on computers from other companies. - You can attach a Companion2 to a Mac and use it as monitor and input devic...
by wacom1
Fri 20. Jul 2018, 13:44
Forum: Pen Computers
Topic: Mac-Based Companion?
Replies: 6
Views: 314

Re: Mac-Based Companion?

This is not legally possible as long as Apple does not allow MacOS to run on non-Apple hardware.
by wacom1
Wed 18. Jul 2018, 05:48
Forum: Pen Tablets
Topic: Screen dimd when touching tablet
Replies: 1
Views: 137

Re: Screen dimd when touching tablet

Does that happen only in Photoshop ? Or other pressure sensitve software as well ? Does that happen also when you turn off Windows Ink ? If not, you can user other methods for pressure sensitivity in Photohop or try to adjust Windows ink (TabletPC) Settings.
by wacom1
Wed 18. Jul 2018, 05:39
Forum: Pen Tablets
Topic: Crashing Photoshop when Tablet plugged in
Replies: 2
Views: 151

Re: Crashing Photoshop when Tablet plugged in

Did you update Photoshop, Windows and/or tablet driver recently ? If only Photoshop is freezing, but the tablet works on desktop and in other software, this maybe an issue in Photoshop. I would try turning off 'Windows Ink' in the tablet driver for testing. Photoshop is using Windows Ink to get pres...

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