NEW tablet driver 6.3.22-3 for OSX released. For release notes use the link below the driver on the download page. Problem mit modifiers on keyboard getting stuck was fixed.

Laste version for for Windows 6.3.21-10: Fixed several problems related to touch on display tablets. Last update for an issue with transferring paper sketches or sketching in Inkspace

Search found 298 matches

by wacom1
Sun 28. May 2017, 15:07
Forum: Pen Tablets
Topic: Driver 6.3.22-3 still having issues with modifier keys
Replies: 3
Views: 216

Re: Driver 6.3.22-3 still having issues with modifier keys

When using combinations of modifier keys, please use pen buttons or tablet expresskeys with miúltiple modifiers for this at the moment. Using separate buttons can have problems.
by wacom1
Thu 25. May 2017, 09:44
Forum: Pen Computers
Topic: MSP 16 with external monitor blanks out
Replies: 26
Views: 3032

Re: MSP 16 with external monitor blanks out

If you are using a hub, KVM switch or similar for the connection, external screens may blanks out irregularly - independant of type of computer, but appear to happen more often with NVIDIA cards. Best is a direct USB-C to USB-C connection.
by wacom1
Thu 25. May 2017, 09:38
Forum: Pen Tablets
Topic: Driver keeps disconnecting
Replies: 2
Views: 44

Re: Driver keeps disconnecting

If using Windows: Check power savings for USB and in BIOS turn off 'USB legacy support'. I would also try other USB ports.
by wacom1
Wed 24. May 2017, 13:22
Forum: Pen Displays
Topic: Red-tint Screen on Cintiq Pro 16 with Mac OS 12.10.4
Replies: 18
Views: 1266

Re: Red-tint Screen on Cintiq Pro 16 with Mac OS 12.10.4

Seems that this is a problem of OSX thinking, a TV is connected and therefore using the wrong color space. Switching to RGB color space (f.e. with the display settings software) corrects that. We have also reports that this happens only with the direct USB-C connection, not with Wacom Link. It is un...
by wacom1
Wed 24. May 2017, 11:51
Forum: Pen Computers
Topic: Companion 2 on and off
Replies: 2
Views: 209

Re: Companion 2 on and off

Do you have the same problem in standalone mode ? If that happens only with connection to a Desktop machin, it could be an issue with the USB connection/cable oder USB power saving on the machine you are using. You might want to test with another port, another cable. - I am not aware of such a drive...
by wacom1
Wed 24. May 2017, 11:46
Forum: Pen Tablets
Topic: what does this mean?
Replies: 8
Views: 412

Re: what does this mean?

I think the message means that the Bluetooth connection has stopped, so you would see this only when using BT connection. - I would first create a backup of your pref settings when all is configured and worked by cable. And another backup when you have the BT connection working. Next is finding out ...
by wacom1
Tue 23. May 2017, 14:03
Forum: Pen Tablets
Topic: what does this mean?
Replies: 8
Views: 412

Re: what does this mean?

Is this message related to the tablet ? You have it connected by Bluetooth or cable ? Does it disappear when the driver is uninstalled ?
by wacom1
Tue 23. May 2017, 06:55
Forum: Pen Computers
Topic: Companion 2 - Pen Working but Touch Not Responding?
Replies: 1
Views: 190

Re: Companion 2 - Pen Working but Touch Not Responding?

If touch is not working open tablet properties and check in diagnostics, if touch is detected. (Sometimes there is a dust particle on screen seen as first touchpoint already.) - When tablet properties cannot find a tablet, reset the tablet settings (under Wacom Desktop Center -> Backup Settings). Ne...
by wacom1
Mon 22. May 2017, 07:34
Forum: Pen Tablets
Topic: CTE630 driver for Mac OS Sierra
Replies: 3
Views: 251

Re: CTE630 driver for Mac OS Sierra

Last driver version for CTE630BT is 5.3.3 - but we haven't tested that with Sierra.
by wacom1
Mon 22. May 2017, 07:33
Forum: Pen Tablets
Topic: BSOD unexpected Kernel mode Trap
Replies: 1
Views: 172

Re: BSOD unexpected Kernel mode Trap

Make sure to have the lastest tabler driver installed, turn off the 'use Windows Ink' option and if you have some plugins for Lightroom, try to turn them off and test.

Go to advanced search