New drivers posted for Mac and Win, version 6.3.25. Now supporting OSX High Sierra. Windows driver 6.3.25-3 is updated to versiob 6.3.25-5 now to fix an issue with the WL Kit. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Search found 614 matches

by wacom1
Sun 17. Dec 2017, 06:19
Forum: Pen Tablets
Topic: Wacom Intros PTH-451 Powering Off High Sierra
Replies: 1
Views: 6

Re: Wacom Intros PTH-451 Powering Off High Sierra

The tablet is freezing ? Or the LED goes off and it has no power ? This happens while using it ? - The power is supplied by the USB port and handled by computer operating system, the tablet driver is not involved in that. The OS may turn off power if it thinks there is no activity.
by wacom1
Sun 17. Dec 2017, 06:14
Forum: Pen Tablets
Topic: Strange right click and middle click behaviour in Houdini
Replies: 2
Views: 10

Re: Strange right click and middle click behaviour in Houdini

If you are using Win10 with the Fall Creators Update make sure to turn off 'use Windows Ink' for Houdini, as that can effect click behaviour.
by wacom1
Sat 16. Dec 2017, 17:16
Forum: Pen Tablets
Topic: Wacom CTH-470 issues, help?
Replies: 5
Views: 115

Re: Wacom CTH-470 issues, help?

The 5.3.5 driver works still quite well with Windows 10. - If you have problems with Windows Ink after the recent Fall Creators Update, report that to Microsoft. We see the same Windows Ink (rghtclick, scroll etc) problems on computers with competitor hardware and no Wacom driver. Changing the Wacom...
by wacom1
Sat 16. Dec 2017, 17:02
Forum: Pen Tablets
Topic: Intuos art problem with pen
Replies: 2
Views: 23

Re: Intuos art problem with pen

Open tablet properties and check pen pressure. If there is proessure when the pen is not touching the tablet, the pen is not ok and needs to be exchanged.
by wacom1
Sat 16. Dec 2017, 17:00
Forum: Pen Tablets
Topic: Bamboo CTH-461 pen is automatically scrolling or clicking
Replies: 1
Views: 9

Re: Bamboo CTH-461 pen is automatically scrolling or clicking

That sound like a problem with the pen hardware. First remove tablet settings. Then check with the eraser side of the pen. If that is ok and pentip not, pull out the nib and exchange it. If the problem remains, you need another pen. - You can also check driver diagnostics: OPen tablet properties pan...
by wacom1
Fri 15. Dec 2017, 17:41
Forum: Pen Tablets
Topic: CTL 470K Problems After Fall Creator Update
Replies: 2
Views: 18

Re: CTL 470K Problems After Fall Creator Update

If possible test the tablet on another computer/os to exclude a hardware failure. - You can also check pen pressure in the driver diagnostics (Press Ctrl while clicking on About in the control panel). - The tablet shouldn't have any effect on the LEDs, is that only when the tablet is attached ? Coul...
by wacom1
Fri 15. Dec 2017, 17:34
Forum: Pen Tablets
Topic: Wireless Kit crashes with latest driver. (6.3.25-3)
Replies: 16
Views: 1173

Re: Wireless Kit crashes with latest driver. (6.3.25-3)

Make sure you are using driver version 6.3.25-5, where this problem is fixed. - If you still see it, uninstall the driver, restart Windows and use an older driver. (Only 6.3.25-3 had the problem).
by wacom1
Fri 15. Dec 2017, 08:31
Forum: Pen Tablets
Topic: Finetip pen in other applications
Replies: 2
Views: 31

Re: Finetip pen in other applications

When the tablet detects the finetip, it switches to paper mode, starts recording strokes in the tablet memory and does not move the screen pointer - otherwise you would have unwanted clicks and selections on the desktop while concentrating on the paper. Exception is Livemode within the Inkspace app,...
by wacom1
Fri 15. Dec 2017, 08:11
Forum: Pen Tablets
Topic: Problems with Intuos Pro L (2017) & Bluetooth
Replies: 3
Views: 20

Re: Problems with Intuos Pro L (2017) & Bluetooth

When you disconnect the cable, switch the tablet on and try to pair the tablet and press the touchring middle button, the LED starts flashing blue ? But the Mac cannot see it ? Best is test with another computer (that is not too old and supports BT 4.0 at least). If LED is not flashing or connection...
by wacom1
Thu 14. Dec 2017, 14:52
Forum: Pen Tablets
Topic: problems Intuos Windows 10 update
Replies: 2
Views: 37

Re: problems Intuos Windows 10 update

Did you try to reset the driver and then turn off 'Use Windows Ink' in the tablet driver ? With the recent Windows update Microsoft has changed several Windows Ink functions f.e. for scrolling with touch/pen. Turning off Windows Ink avoids that.

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