NEW tablet driver 6.3.22-3 for OSX released. For release notes use the link below the driver on the download page. Problem mit modifiers on keyboard getting stuck was fixed.

New version for for Windows 6.3.22-6: Fixed various problems - f.e. pen not working after start or return from sleep.

For more details see the driver release notes on the driver download page.

Search found 335 matches

by wacom1
Mon 26. Jun 2017, 07:39
Forum: Pen Displays
Topic: Cintiq 27QHD Calibration on Windows 10 w/ Multiple Displays
Replies: 7
Views: 758

Re: Cintiq 27QHD Calibration on Windows 10 w/ Multiple Displays

I may have misunderstood your situation. The task of calibration is the close allignment of pentip and screen pointer on a Cintiq. This is very different from mapping, where the screen pointer can be mapped to another or both displays. The tablet driver has a 'display toggle' option, that defines wh...
by wacom1
Mon 26. Jun 2017, 07:13
Forum: Pen Displays
Topic: Cintiq Pro 16 Does not work after new Firmware update
Replies: 1
Views: 19

Re: Cintiq Pro 16 Does not work after new Firmware update

Unfortunately you cannot revert back to a previous firmware version. It a device stops working properly after firmware update, something went wrong and the device needs repair in the service center. Contact customer care for that.
by wacom1
Sun 25. Jun 2017, 16:19
Forum: Pen Tablets
Topic: [SOLVED/Driver installation] Supported Tablet Cannot Be Found On the System - Intuos Comic CTH-490 - Windows 10 -
Replies: 7
Views: 6048

Re: [SOLVED/Driver installation] Supported Tablet Cannot Be Found On the System - Intuos Comic CTH-490 - Windows 10 -

A driver is tested and works for a certain defined configuration of operating system. If Windows is not up to date and basic standard Windows drivers are missing or corrupt, the tablet driver may not be able to find the tablet. Such situation can happen.
by wacom1
Sun 25. Jun 2017, 16:05
Forum: Pen Tablets
Topic: A supported tablet not found
Replies: 1
Views: 10

Re: A supported tablet not found

Open Wacom Desktop Center, go to Backup Settings and select Reset settings. That should find the tablet, if you have the correct driver installed. Otherwise something is not ok with the installation.
by wacom1
Fri 23. Jun 2017, 11:18
Forum: Pen Tablets
Topic: macOS sierra missing clicks
Replies: 2
Views: 31

Re: macOS sierra missing clicks

Did you update driver or OSX recently ? Installed other new software - especially for keyboard handling ? Changed settings for mouse/keyboard ? You can reset the driver in the Wacom Desktop Center (Backup Prefs -> reset Prefs).
by wacom1
Thu 22. Jun 2017, 06:46
Forum: Pen Tablets
Topic: Intuos Pro 2017. Anyone noticed the bumpy surface?
Replies: 7
Views: 586

Re: Intuos Pro 2017. Anyone noticed the bumpy surface?

If your tablet has a bump, contact customer support in your region. They should be able to help.
by wacom1
Thu 22. Jun 2017, 06:44
Forum: Pen Displays
Topic: Pen cannot access the whole screen
Replies: 2
Views: 45

Re: Pen cannot access the whole screen

Normally this should work again, when you unplug and replug the USB cable and perhaps reset the driver (Wacom DesktopCenter -> Backup Settings). If again the pen is not detected near screen boarders, it could be weak power - another USB port or powered hub could perhaps help - there could also be a ...
by wacom1
Wed 21. Jun 2017, 06:54
Forum: Pen Tablets
Topic: Wacom medium pth-660 Bluetooth issue
Replies: 1
Views: 44

Re: Wacom medium pth-660 Bluetooth issue

It is normal and ok, that the tablet is detected as 'LE Intuos Pro M'. You should be able to select that to connect.
by wacom1
Wed 21. Jun 2017, 06:52
Forum: Pen Tablets
Topic: Wacom not working with new update og AutoCAD 2017
Replies: 2
Views: 37

Re: Wacom not working with new update og AutoCAD 2017

So far we have no such reports. - All was working ok before the update ? Autocad (at least older versions) look for the presence of a tablet - more specifically, they look for the files wintab32.dll (in SYSTEM32 and SYSWOW64). If that is found, Autocad requests information from this DLL, whether a t...
by wacom1
Wed 21. Jun 2017, 06:39
Forum: Pen Displays
Topic: Cintiq 27QHD Calibration on Windows 10 w/ Multiple Displays
Replies: 7
Views: 758

Re: Cintiq 27QHD Calibration on Windows 10 w/ Multiple Displays

The display is handled by your graphics driver and Windows - not by the tablet driver. The tablet driver has options for calibration (making sure that the screen pointer and pentip are alligned), but first the display must be detected. If a pen device is detected, Windows control panel 'Tablet PC Se...

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