New drivers posted for Mac and Win, version 6.3.25. Now supporting OSX High Sierra. Windows driver 6.3.25-3 has a known issue when using the WL Kit - this will be fixed soon. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Search found 486 matches

by wacom1
Thu 19. Oct 2017, 13:39
Forum: Pen Computers
Topic: MSP 13" issue with latest drivers
Replies: 3
Views: 31

Re: MSP 13" issue with latest drivers

I recommend still to try turning off Windows Ink once for testing, if the problem is related. If that helps, you can enable PS pressure without Windows Ink, though I am not sure if that works still with latest versions of Photoshop CC. For the older CC versions, you can use the following workaround:...
by wacom1
Thu 19. Oct 2017, 06:44
Forum: Pen Computers
Topic: MSP 13" issue with latest drivers
Replies: 3
Views: 31

Re: MSP 13" issue with latest drivers

If you see some driver function misbehaving, we recommend to go to Wacom Desktop Center -> backup settings. First backup your settings, then use 'reset settings'. That stops the driver and restarts it with the default setting. If have already made a settings backup before, you can also use 'restore ...
by wacom1
Thu 19. Oct 2017, 06:20
Forum: Pen Displays
Topic: Cintiq Pro 16 and USB-C
Replies: 1
Views: 12

Re: Cintiq Pro 16 and USB-C

The Cintiq Pro display needs USB-C connection supporting 'Alternate Mode with displayport'. If the Asus Prime provides this, you should see the Cintiq in Windows display settings and be able to activate it. - If displayport is not supported, you need to use the Wacom Link adapter.
by wacom1
Thu 19. Oct 2017, 06:17
Forum: Pen Tablets
Topic: Wireless Kit crashes with latest driver. (6.3.25-3)
Replies: 13
Views: 287

Re: Wireless Kit crashes with latest driver. (6.3.25-3)

Thanks for the reports, the problem was confirmed and we will soon release an update for the driver.
by wacom1
Wed 18. Oct 2017, 07:40
Forum: Pen Displays
Topic: iMac 5k late 2016 & Cintiq 27QHD
Replies: 2
Views: 27

Re: iMac 5k late 2016 & Cintiq 27QHD

The Cintiq27 has display connections for HDMI and displayport (1.2). The displayport connection should work without problems on Thunderbolt2.
by wacom1
Tue 17. Oct 2017, 15:05
Forum: Pen Computers
Topic: MSP 13" problems with Pro Pen 2
Replies: 4
Views: 136

Re: MSP 13" problems with Pro Pen 2

There is some change with penbutton assignments in the new driver, but that should not affect previously created settings. I am asking the team to check. It might help, if you could send a backup of your settings to customer support.
by wacom1
Tue 17. Oct 2017, 08:29
Forum: Pen Computers
Topic: MSP 13" problems with Pro Pen 2
Replies: 4
Views: 136

Re: MSP 13" problems with Pro Pen 2

I cannot see such a problem with the driver here. Therefore I suggest to a) reset driver settings (Wacom Desktop Center -> Backup settings) and if no difference b) turn off the 'use Windows Ink' option - if active, Win10 may be looking for 'Penflicks' and try to detect pen gestures, c) uninstall the...
by wacom1
Sun 15. Oct 2017, 19:04
Forum: Pen Tablets
Topic: Wireless Kit crashes with latest driver. (6.3.25-3)
Replies: 13
Views: 287

Re: Wireless Kit crashes with latest driver. (6.3.25-3)

If you run into this problem, use the previous driver version for the moment. We check what is going on.
by wacom1
Sun 15. Oct 2017, 19:03
Forum: Stylus
Topic: Bamboo Ink Jitter
Replies: 1
Views: 9

Re: Bamboo Ink Jitter

In which application do you test this ? Some programs handle pen input not so well at certain zoom levels. For testing make sure to be at 100% level, so that each point in the document corresponds to one screenpixel.
by wacom1
Sat 14. Oct 2017, 10:33
Forum: Pen Tablets
Topic: CTH-680 - Pen Froze on the Grab Tool - CS5
Replies: 1
Views: 17

Re: CTH-680 - Pen Froze on the Grab Tool - CS5

Unplug the tablet and check if the problem remains - might be a button on your keyboard got stuck. If all is fine, replug the tablet, then open tablet properties and go to About/Info -> diagnose: check whether one of the table/pen buttons is permanently pressed and sending the command to grab.

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