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Wacom Drivers
June 2018: New drivers released version 6.3.30-6 for Win and 6.3.30-2 for Mac, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

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Search found 862 matches

by wacom1
Wed 20. Jun 2018, 14:45
Forum: Pen Computers
Topic: Comapnion 2 disconnects from hybrid mode everyday around 10pm
Replies: 10
Views: 337

Re: Comapnion 2 disconnects from hybrid mode everyday around 10pm

I don't know if it makes a difference, but there is a new BIOS firmware update out now for the Companion 2 (through Wacom Desktop Center). I suggest to try that.
by wacom1
Fri 15. Jun 2018, 13:35
Forum: Pen Tablets
Topic: scrolling problems with firefox
Replies: 10
Views: 577

Re: scrolling problems with firefox

In this case I would check the settings in the mouse/touchpad control panel, adjust the pointer speed. If you mouse allows reduce pointer acceleration. If the problem affects only firefox, start firefox, enter 'about:config', in searchbar type 'mousewheel.min_line_scroll_amount', then adjust the spe...
by wacom1
Wed 6. Jun 2018, 13:30
Forum: Pen Tablets
Topic: Windows 10, Intuos2, wavy lines problem
Replies: 5
Views: 497

Re: Windows 10, Intuos2, wavy lines problem

Interesting solution :) The tiny screw adjusts the pen frequency calibration (how well pen and tablet frequency are aligned). I guess with electronic components in pen or tablet getting older the pen calibration can get off and cause problems.
by wacom1
Wed 6. Jun 2018, 13:22
Forum: Pen Tablets
Topic: Where's Touch Ring Setting with driver 6.3.30-1 on Mac OS X 10.12.6
Replies: 1
Views: 85

Re: Where's Touch Ring Setting with driver 6.3.30-1 on Mac OS X 10.12.6

Thanks for reporting the bug. We could reproduce it. Touchring control is fine with the newer Intuos Pro model, but missing for the Intuos4 unfortunately. - For the moment we suggest to revert to a previous driver version.
by wacom1
Wed 6. Jun 2018, 12:58
Forum: Pen Tablets
Topic: scrolling problems with firefox
Replies: 10
Views: 577

Re: scrolling problems with firefox

What method do you use for scrolling ? 2 finger touch ? Pen 'scroll' button ? Pen moving on the scrollbar ? Pen scroll button uses the distance between pentip and screen pointer for controlling the scrolling speed.
by wacom1
Wed 6. Jun 2018, 09:35
Forum: Pen Computers
Topic: Constant need to calibrate and settings that reset
Replies: 2
Views: 162

Re: Constant need to calibrate and settings that reset

Since this is not the normal or frequent situation, it is not an issue in the list of known or fixed bugs. When you go through calibration once, the information is saved in the driver settings file and you are (normally) never asked again to calibrate - unless you reset settings or use another table...
by wacom1
Thu 31. May 2018, 17:29
Forum: Pen Computers
Topic: MSP 16 with external monitor blanks out
Replies: 77
Views: 20355

Re: MSP 16 with external monitor blanks out

I have seen MSPs working fine with external monitors without any issue, but blanking out sometimes with another monitor, for example when connecting a beamer. And I have seen monitors intermittently blanking out on computers that are not made by Wacom, but use Intel/Nvidia driver. In these cases it ...
by wacom1
Wed 30. May 2018, 08:06
Forum: Pen Tablets
Topic: is this delay normal?
Replies: 3
Views: 213

Re: is this delay normal?

The 'use Windows Ink' option is in the 'mapping/projection' tab (or calibration tab on the display tablets) at the bottom. Some apps need Windows Ink for pressure sensitivity, so it is activated by default.
by wacom1
Wed 30. May 2018, 08:00
Forum: Apps and Services
Topic: Inkspace Web won't show notes
Replies: 3
Views: 72

Re: Inkspace Web won't show notes

Please try a different browser for accessing the web portal. If the files are synced you should be able to see and access them from other machines. Preview in the browser may not always be ok. If the problem remains, report it to Wacom customer support.
by wacom1
Mon 28. May 2018, 17:32
Forum: Pen Computers
Topic: MSP 13` connect with Cintiq 22HD
Replies: 2
Views: 99

Re: MSP 13` connect with Cintiq 22HD

Open Windows display settings and make sure the second display is shown and activated.

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