Wacom Drivers
NEW drivers 6.3.27-2 posted for Mac and Win with many fixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Search found 680 matches

by wacom1
Tue 23. Jan 2018, 07:39
Forum: Pen Displays
Topic: Problems with brush in Illustrator
Replies: 1
Views: 2

Re: Problems with brush in Illustrator

I would check the brush settings and graphics settings (anti-aliasing ?) for Illustrator. The tablet is only positioning the brush (go to position xy and use pressure p), but has no influence on which tool is used, what is does or how it looks like.
by wacom1
Mon 22. Jan 2018, 10:19
Forum: Pen Tablets
Topic: Wacom Setup Wizard opens every time I turn on my tablet
Replies: 10
Views: 305

Re: Wacom Setup Wizard opens every time I turn on my tablet

Thanks for the details, when this happens. - The Setup Wizard is independant of the Wacom Desktop Center and started automatically evrytime when a new tablet is plugged in and even without tablet driver installed - as far as I know that is done by some part of tablet firmware. If you go through the ...
by wacom1
Mon 22. Jan 2018, 09:30
Forum: Pen Tablets
Topic: Windows Ink + mouse mode in Photoshop = pressure fail
Replies: 1
Views: 9

Re: Windows Ink + mouse mode in Photoshop = pressure fail

The Wacom driver still supports mouse mode (and you can assign a pen button for 'mode toggle' to toggle between pen and mouse mode, if you want. - The newer versions of Photoshop CC are using another method (Microsofts Windows Ink) to get tablet data. This may not work well in mouse mode sind Window...
by wacom1
Mon 22. Jan 2018, 09:10
Forum: Pen Displays
Topic: Tablet settings displaying multiple EK remotes
Replies: 2
Views: 6

Re: Tablet settings displaying multiple EK remotes

We have seen this happening sometimes with (much) older drivers, but not anymore in the last years. Make sure to use a recent tablet driver, remove/reset the settings and test. (If you are in an environment with many other users using EKRs as well, they will try to link with the EKR-dongle with stro...
by wacom1
Mon 22. Jan 2018, 09:02
Forum: Pen Tablets
Topic: intuos tablet refuses to connect
Replies: 1
Views: 8

Re: intuos tablet refuses to connect

Which tablet model is it ? If it is an Intuos with wireless kit and light is flashing even when you try connection by cable: open the back cover and take out the battery. Then connect by cable and if needed reset or restore the driver settings. - For other tablet models the light flashing indicates ...
by wacom1
Sun 21. Jan 2018, 15:04
Forum: Pen Computers
Topic: wacom bamboo pen
Replies: 1
Views: 6

Re: wacom bamboo pen

The original pen is the LP170, see https://us-store.wacom.com/Catalog/Acce ... undefined1
Other compatible pens are LP160, LP161 or LP180 (LP190 is not compatible).
by wacom1
Sun 21. Jan 2018, 14:57
Forum: Pen Tablets
Topic: Cursor disappears with windows ink off
Replies: 1
Views: 10

Re: Cursor disappears with windows ink off

Since Microsoft has decided to change Windows Ink functionality with the Fall Creators Update, all apps using Windows Ink behave differently - f.e. scrolling without directly accessing the scrollbar. This happens also on MS own computers without Wacom hardware and software. If you do not like the re...
by wacom1
Fri 19. Jan 2018, 09:05
Forum: Pen Tablets
Topic: Intuos PT Medium issues (Windows 10 Fall Creator's Update)
Replies: 7
Views: 161

Re: Intuos PT Medium issues (Windows 10 Fall Creator's Update)

Apparently you have already managed to post in the forum - however, post do not show up immediately, since posts have to be approved be forum moderators (to avoid forum spam). There is a known problem between Google Chrome and Windows Ink. Since we see this problem also on competitor tablets without...
by wacom1
Thu 18. Jan 2018, 13:37
Forum: Pen Computers
Topic: MSP 16 with external monitor blanks out
Replies: 45
Views: 12645

Re: MSP 16 with external monitor blanks out

If you have the problem without an external monitor connected, the unit has a hardware problem and needs repair. If you have that with external monitor, make sure the Nvidia driver is updated and the cable connections and external display are working properly. External screens blacking out is not no...
by wacom1
Wed 17. Jan 2018, 08:08
Forum: Pen Displays
Topic: Portrait mode with the cable at the top and expresskeys at the bottom
Replies: 1
Views: 31

Re: Portrait mode with the cable at the top and expresskeys at the bottom

The display is independent of the tablet driver controlled by the graphics driver. The tablet driver should automatically adjust and use the current display area in whichever orientation. - We have noted that this can fail with the latest driver (6.3.27-2) and the pointer is mapped in wrong orientio...

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