NEW tablet driver 6.3.22-3 for OSX released. For release notes use the link below the driver on the download page. Problem mit modifiers on keyboard getting stuck was fixed.

New version for for Windows 6.3.22-6: Fixed various problems - f.e. pen not working after start or return from sleep.

For more details see the driver release notes on the driver download page.

Search found 331 matches

by wacom1
Fri 23. Jun 2017, 11:18
Forum: Pen Tablets
Topic: macOS sierra missing clicks
Replies: 1
Views: 4

Re: macOS sierra missing clicks

Did you update driver or OSX recently ? Installed other new software - especially for keyboard handling ? Changed settings for mouse/keyboard ? You can reset the driver in the Wacom Desktop Center (Backup Prefs -> reset Prefs).
by wacom1
Thu 22. Jun 2017, 06:46
Forum: Pen Tablets
Topic: Intuos Pro 2017. Anyone noticed the bumpy surface?
Replies: 7
Views: 543

Re: Intuos Pro 2017. Anyone noticed the bumpy surface?

If your tablet has a bump, contact customer support in your region. They should be able to help.
by wacom1
Thu 22. Jun 2017, 06:44
Forum: Pen Displays
Topic: Pen cannot access the whole screen
Replies: 2
Views: 22

Re: Pen cannot access the whole screen

Normally this should work again, when you unplug and replug the USB cable and perhaps reset the driver (Wacom DesktopCenter -> Backup Settings). If again the pen is not detected near screen boarders, it could be weak power - another USB port or powered hub could perhaps help - there could also be a ...
by wacom1
Wed 21. Jun 2017, 06:54
Forum: Pen Tablets
Topic: Wacom medium pth-660 Bluetooth issue
Replies: 1
Views: 29

Re: Wacom medium pth-660 Bluetooth issue

It is normal and ok, that the tablet is detected as 'LE Intuos Pro M'. You should be able to select that to connect.
by wacom1
Wed 21. Jun 2017, 06:52
Forum: Pen Tablets
Topic: Wacom not working with new update og AutoCAD 2017
Replies: 1
Views: 23

Re: Wacom not working with new update og AutoCAD 2017

So far we have no such reports. - All was working ok before the update ? Autocad (at least older versions) look for the presence of a tablet - more specifically, they look for the files wintab32.dll (in SYSTEM32 and SYSWOW64). If that is found, Autocad requests information from this DLL, whether a t...
by wacom1
Wed 21. Jun 2017, 06:39
Forum: Pen Displays
Topic: Cintiq 27QHD Calibration on Windows 10 w/ Multiple Displays
Replies: 6
Views: 725

Re: Cintiq 27QHD Calibration on Windows 10 w/ Multiple Displays

The display is handled by your graphics driver and Windows - not by the tablet driver. The tablet driver has options for calibration (making sure that the screen pointer and pentip are alligned), but first the display must be detected. If a pen device is detected, Windows control panel 'Tablet PC Se...
by wacom1
Wed 21. Jun 2017, 06:22
Forum: Pen Displays
Topic: Green Static on 24-inch Cintiq Pro
Replies: 1
Views: 18

Re: Green Static on 24-inch Cintiq Pro

That can be a problem with the cable or connections. Try to move & twist the cable a bit to see, if that has an effect. I would also try a lower screen resolution - perhaps the signal is weak - or another computer if possible. If nothing helps, contact our support. There could be a fault in the ...
by wacom1
Mon 19. Jun 2017, 11:44
Forum: Pen Displays
Topic: Red-tint Screen on Cintiq Pro 16 with Mac OS 12.10.4
Replies: 24
Views: 1995

Re: Red-tint Screen on Cintiq Pro 16 with Mac OS 12.10.4

We have a new report that the red tint after wakeup of the Mac is related to the night shift setting. Turning this off should help.
by wacom1
Sun 18. Jun 2017, 13:38
Forum: Pen Computers
Topic: MSP 13 hide cursor not working?
Replies: 3
Views: 76

Re: MSP 13 hide cursor not working?

The screen pointer is shown by operating system, graphics driver, application software. The tablet only provides the position for that. I would try to turn off 'use Windows Ink' and check different settings in Win10. (After the creators update for Win10 some settings were duplicated in different con...
by wacom1
Sun 18. Jun 2017, 13:27
Forum: Pen Tablets
Topic: Updated driver not working
Replies: 1
Views: 67

Re: Updated driver not working

Unplug and replug the USB cable, remove driver settings/prefs and check in diagnostics, if correct data is send by tablet and pen.

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