Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple Released 10.15.1 which solves some of these issues. Please update as soon as possible.

Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 9 matches

by wacom3
Thu 9. May 2019, 09:38
Forum: Drivers
Topic: On-Screen Controls : button font size
Replies: 1
Views: 415

Re: On-Screen Controls : button font size

Please see the video
https://www.youtube.com/watch?v=BZD-7sNtzCM
Here is a pretty good visible explanation on the possibilities with the On-Screen Controls.
by wacom3
Thu 9. May 2019, 09:15
Forum: Pen Tablets
Topic: tablet and pen are dirty
Replies: 1
Views: 375

Re: tablet and pen are dirty

Do not spill liquids onto your device or pen. The devices may fail if exposed to liquids.
Clean your device using an anti-static cloth or slightly damp cloth and light pressure.
For the pen try with a small brush.
by wacom3
Thu 9. May 2019, 08:53
Forum: Pen Tablets
Topic: ExpressKey Modifier Action: Space+Ctrl
Replies: 1
Views: 356

Re: ExpressKey Modifier Action: Space+Ctrl

Please see the video on how to set up the ExpressKeys with Keystrokes
https://www.youtube.com/watch?v=A2ODNtuRj2c
by wacom3
Thu 9. May 2019, 08:46
Forum: Pen Tablets
Topic: One by Wacom?
Replies: 1
Views: 304

Re: One by Wacom?

The One by Wacom is an entry-level tablet. Compared to the Intuos Pro 4 you have used before, you will notice a difference as it is not a Pro device.
by wacom3
Mon 27. Aug 2018, 11:11
Forum: Drivers
Topic: Pan/Scroll Cursor stuck. Mouse not moving until release.
Replies: 68
Views: 15937

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

For some users, the function has a lot of benefits that others might not see, especially users who already owned a tablet. Please simply change the settings.
by wacom3
Mon 27. Aug 2018, 10:53
Forum: Pen Computers
Topic: Red after image on Mobilestudio pro 16
Replies: 5
Views: 1071

Re: Red after image on Mobilestudio pro 16

In this case please contact us on http://www.wacom.com/support/contact-support for further investigation.Thanks!
by wacom3
Mon 27. Aug 2018, 10:42
Forum: Pen Tablets
Topic: Wacom CTH-470 issues, help?
Replies: 9
Views: 13140

Re: Wacom CTH-470 issues, help?

HI, here we can only advice to turn Windows Ink off and request Microsoft to change the Windows Ink functions back or allow switching between the previous Windows Ink functionality and the new behavior.
by wacom3
Wed 22. Aug 2018, 13:13
Forum: Apps and Services
Topic: Inkspace app cannot hold any database of notes
Replies: 3
Views: 1460

Re: Inkspace app cannot hold any database of notes

Hi, Thanks for reporting this to us. Could you please check the settings of your phone which might say that specific data are to be deleted when the phone is restarted. I tried to reproduce with another phone and I could not see the issue. Maybe you could also try with another phone. Thanks! Best re...
by wacom3
Thu 12. Apr 2018, 12:25
Forum: Pen Displays
Topic: Why is the pen scrolling instead of drawing or selecting everything in Windows?
Replies: 7
Views: 30827

Why is the pen scrolling instead of drawing or selecting everything in Windows?

Status as of May 2018: Microsoft has released a bugfix with Windows that solves the below issue: https://support.microsoft.com/en-us/help/4093105/windows-10-update-kb4093105 In case you see the pen behaving weird on Windows 10, ensure that you updated your system to the latest Windows 10 patch level...

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