In case of Windows 10 and Folio or Slate:
Please download the Inkspace App from the MS Store.
Unpair the device in the Bluetooth settings.
Then try to pair from the newly installed Inkspace App again.
Wacom Customer Support page: https://support.wacom.com/
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-4) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers
Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here
Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-4) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers
Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here
Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.
Search found 140 matches
- Thu 20. Sep 2018, 15:26
- Forum: Smartpads
- Topic: Bamboo Slate unable to pair with windows
- Replies: 3
- Views: 1736
- Wed 12. Sep 2018, 10:16
- Forum: Pen Displays
- Topic: Screen dark and flickering on Cintiq 22hd
- Replies: 5
- Views: 463
Re: Screen dark and flickering on Cintiq 22hd
Please monitor the behavior and let us know over https://www.wacom.com/support - currently it sounds like an issue with the device.
- Tue 11. Sep 2018, 13:06
- Forum: Pen Tablets
- Topic: pth 660 pen pressure problems
- Replies: 1
- Views: 307
Re: pth 660 pen pressure problems
For the pen pressure: Please check https://www.wacom.com/en-gb/support?guideTitle=Why-is-pen-pressure-is-not-working%3F&guideId=7f7b1f16-a577-4767-8cd2-210675040cb6 And check if you can see pressure "spikes" in the diagnostics window. For a more detailed review we will need every possi...
- Mon 10. Sep 2018, 11:48
- Forum: Stylus
- Topic: Bamboo ink Pen on the yoga 730-15
- Replies: 6
- Views: 699
Re: Bamboo ink Pen on the yoga 730-15
Please see http://www.wacom.com/comp for the list of compatible devices. And note: Sometimes we cannot test all devices quick enough to get new hardware added. So the Yoga 730 can be compatible although not in the list. When you can control the cursor with the pen the probability is high that Bamboo...
- Mon 10. Sep 2018, 11:44
- Forum: Pen Displays
- Topic: Screen dark and flickering on Cintiq 22hd
- Replies: 5
- Views: 463
Re: Screen dark and flickering on Cintiq 22hd
This can have multiple causes:
Did you check the settings of the graphics adator / grpahics adaptor driver?
Can you check if your computer shows a normal picture on other screens?
Does the Cintiq work with another computer?
Did you check the settings of the graphics adator / grpahics adaptor driver?
Can you check if your computer shows a normal picture on other screens?
Does the Cintiq work with another computer?
- Mon 10. Sep 2018, 11:41
- Forum: Pen Computers
- Topic: Cintiq Hybrid problem with rocker ring in Android mode
- Replies: 4
- Views: 359
Re: Cinghia Hybrid problem with rocker ring in Android mode
Did you reset to factory mode?
That should be the first step to take.
That should be the first step to take.
- Fri 7. Sep 2018, 07:38
- Forum: Pen Computers
- Topic: Skipped Wacom Setup by accident at installation
- Replies: 5
- Views: 388
Re: Skipped Wacom Setup by accident at installation
Actually this should not be needed - you can change all settings from the Wacom Desktop Center or from the Wacom Tablet Properties (actually only different ways to get to the same place). And you register your device on http://www.wacom.com/register If you really want the wizard: ⋅ Open th...
- Fri 7. Sep 2018, 07:31
- Forum: Pen Tablets
- Topic: Used Bamboo CTL-460 not working on Windows 10
- Replies: 1
- Views: 1884
Re: Used Bamboo CTL-460 not working on Windows 10
Which driver did you install? Please ensure it is 5.3.5-3 from http://www.wacom.com/support/product-support/drivers. See https://www.wacom.com/en-gb/support?guideTitle=How-do-I-uninstall-and-re-install-the-Wacom-driver-on-Windows-for-a-Pen-Tablet%2C-Pen-Display%2C-or-Pen-Computer%3F&guideId=da94...
- Thu 6. Sep 2018, 09:18
- Forum: Stylus
- Topic: Wacom ink does not want to pair
- Replies: 3
- Views: 700
Re: Wacom ink does not want to pair
Sounds like we need to take care in more details -> please contact us directly: http://www.wacom.com/support/contact-support
- Thu 6. Sep 2018, 09:13
- Forum: Pen Tablets
- Topic: Wacom problem - Multiselection (shift button pressed)
- Replies: 2
- Views: 359
Re: Wacom problem - Multiselection (shift button pressed)
Please check the diagnostics if eventually the Express Key with the "Shift" assignment is pressed all the time?
How to get to the diagnostics? See https://www.wacom.com/en-gb/support?gui ... 0675040cb6
How to get to the diagnostics? See https://www.wacom.com/en-gb/support?gui ... 0675040cb6