Thanks a lot for the detailed post!
I have forwarded it to our product teams. As usual with enhancement requests: I cannot tell if we can make this requested change.
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.
Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you wondering which software to choose, check the trial versions below:
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.
Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you wondering which software to choose, check the trial versions below:
Search found 156 matches
- Fri 4. Oct 2019, 11:21
- Forum: Pen Displays
- Topic: PROBLEM + IDEA / Feature Request | Cintiq Pro 24 | Anti-Glare Screen Material Causes Metallic Color Shift
- Replies: 2
- Views: 302
- Mon 30. Sep 2019, 14:11
- Forum: Pen Tablets
- Topic: Touch Driver Woes
- Replies: 4
- Views: 500
Re: Touch Driver Woes
Can you please try a clean install with the latest driver version:
- Unplug the tablet from the computer.
- Uninstall the driver
- Reboot your system
- Plug in the tablet and install the latest driver from http://www.wacom.com/support/product-support/drivers
- Unplug the tablet from the computer.
- Uninstall the driver
- Reboot your system
- Plug in the tablet and install the latest driver from http://www.wacom.com/support/product-support/drivers
- Mon 30. Sep 2019, 14:10
- Forum: Pen Tablets
- Topic: Intuos Pro L skipping lines?
- Replies: 1
- Views: 222
Re: Intuos Pro L skipping lines?
I recommend to contact the support team of your region: support.wacom.com
- Mon 30. Sep 2019, 14:10
- Forum: Pen Tablets
- Topic: Tablet changing active aria in Illustrator
- Replies: 2
- Views: 395
Re: Tablet changing active aria in Illustrator
Have you tried to remove all settings for all users with the Wacom Preference File Utility?
- Mon 30. Sep 2019, 14:06
- Forum: Pen Displays
- Topic: Replacement cable for Cintiq 24HD Touch?
- Replies: 1
- Views: 235
Re: Replacement cable for Cintiq 24HD Touch?
The DTH-2400 has different cables.
The pen data is handled over the USB cable in the stand. This is a very long USB-A to USB-B cable.
See Stand Setup and Usage - Part 2 in http://101.wacom.com/UserHelp/en/TOC/DTH-2400.html
The pen data is handled over the USB cable in the stand. This is a very long USB-A to USB-B cable.
See Stand Setup and Usage - Part 2 in http://101.wacom.com/UserHelp/en/TOC/DTH-2400.html
- Mon 16. Sep 2019, 06:47
- Forum: Pen Displays
- Topic: Anyway to go back to default Pen Calibration?
- Replies: 2
- Views: 1047
Re: Anyway to go back to default Pen Calibration?
This sounds like an issue with the graphics driver / resolution of your Cintiq or with the mapping of the resolution to the pen grid Thus please: 1) Update your graphics driver and set the correct resolution and eventually magnification in your OS 2) Remove all Preferences from the Wacom driver - be...
- Mon 16. Sep 2019, 06:37
- Forum: Pen Displays
- Topic: Frozen images in some areas of the display
- Replies: 2
- Views: 233
Re: Frozen images in some areas of the display
PLease note, that new Forum users need to be approved by the board administration... This looks like an issue with the graphics driver. Maybe together with the software you are using (looks like Photoshop). As you wrote that you updated Windows as well I recommend to have a look at the graphics driv...
- Mon 19. Aug 2019, 12:36
- Forum: Pen Computers
- Topic: Sudden crop up of issues on mobile studio pro 16 i7 model.
- Replies: 4
- Views: 720
Re: Sudden crop up of issues on mobile studio pro 16 i7 model.
Did you reset Windows already? This step is unfortunately needed to rule out any Software-Related issues:
1) Back up the data on your MSP
2) https://www.wacom.com/en-gb/support?guideId=013-194
1) Back up the data on your MSP
2) https://www.wacom.com/en-gb/support?guideId=013-194
- Mon 19. Aug 2019, 12:32
- Forum: Pen Displays
- Topic: Cintiq24pro 8 bit only???
- Replies: 12
- Views: 1276
Re: Cintiq24pro 8 bit only???
Please have a look at the specs: https://www.wacom.com/en-gb/products/pen-displays/wacom-cintiq-pro-24#Specifications Does this help already? And please ensure that the connection is supporting the resolution and color range - probably DisplayPort is the best choice (depending on your other hardware).
- Fri 31. May 2019, 14:09
- Forum: Stylus
- Topic: Wacom ink does not want to pair
- Replies: 7
- Views: 3185
Re: Wacom ink does not want to pair
Please contact us directly: http://www.wacom.com/support/contact-support as we might have a hardware defect.