Wacom Customer Support page: https://support.wacom.com/
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-4) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers
Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here
Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-4) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers
Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here
Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.
Search found 7 matches
- Sat 15. Apr 2017, 18:39
- Forum: Pen Displays
- Topic: New MacOS drivers!?
- Replies: 23
- Views: 8853
Re: New MacOS drivers!?
Amazing... I'm actually thinking about using my Wacom again... seriously slow on this release... Wacom has dropped the ball and I honestly only expect more of this in the future... It's pretty clear Wacom, Adobe and Apple don't have any regular communications going on, these products will continue t...
- Sat 4. Feb 2017, 02:57
- Forum: Pen Displays
- Topic: Hardware connectivity issue to new Touch Bar MacBook Pro 2016
- Replies: 10
- Views: 15187
Re: Hardware connectivity issue to new Touch Bar MacBook Pro 2016
I can now confirm that the apple USB-C Digital AV Multiport Adapter will work... great thing is you can plug in both there hdmi and usb Cale into the same port and have only one usb-c slot taken up. Thank you embe2020 for the responses. However, I've got a DVI connector not an HDMI on the Cintiq, s...
- Sat 4. Feb 2017, 02:53
- Forum: Pen Displays
- Topic: Hardware connectivity issue to new Touch Bar MacBook Pro 2016
- Replies: 10
- Views: 15187
Re: Hardware connectivity issue to new Touch Bar MacBook Pro 2016
I can now confirm that the apple USB-C Digital AV Multiport Adapter will work... great thing is you can plug in both there hdmi and usb Cale into the same port and have only one usb-c slot taken up. Thank you embe2020 for the responses. However, I've got a DVI connector not an HDMI on the Cintiq, s...
- Sat 4. Feb 2017, 02:49
- Forum: Pen Displays
- Topic: Hardware connectivity issue to new Touch Bar MacBook Pro 2016
- Replies: 10
- Views: 15187
Re: Hardware connectivity issue to new Touch Bar MacBook Pro 2016
HealthyFruitSalads wrote:Just connect it with a USB type C cable you do not need anything else.
Neither the 22hd or 27qhd has an input for the usb-c... so yes, unfortunately, you would need something else...
- Mon 30. Jan 2017, 19:27
- Forum: Pen Displays
- Topic: Hardware connectivity issue to new Touch Bar MacBook Pro 2016
- Replies: 10
- Views: 15187
Re: Hardware connectivity issue to new Touch Bar MacBook Pro 2016
I can now confirm that the apple USB-C Digital AV Multiport Adapter will work... great thing is you can plug in both there hdmi and usb Cale into the same port and have only one usb-c slot taken up.
- Thu 26. Jan 2017, 18:45
- Forum: Pen Displays
- Topic: 6.3.20-8 Wavy lines but not 6.3.18-4 in Sierra
- Replies: 4
- Views: 3021
Re: 6.3.20-8 Wavy lines but not 6.3.18-4 in Sierra
Same thing..6.3.18 works fine for the wavy lines...
Wacom really needs to step up the game here, bug fixes please, get this software working properly!
Wacom really needs to step up the game here, bug fixes please, get this software working properly!
- Thu 26. Jan 2017, 03:52
- Forum: Pen Displays
- Topic: Hardware connectivity issue to new Touch Bar MacBook Pro 2016
- Replies: 10
- Views: 15187
Re: Hardware connectivity issue to new Touch Bar MacBook Pro 2016
Exact same problem.. I bought the Thunderbolt 2 - 3 connector, just expecting this to work...
I've heard that the HDMI connector will work, but can we please get something official from Wacom on this?
I've heard that the HDMI connector will work, but can we please get something official from Wacom on this?