Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Search found 4 matches

by rkuipers
Wed 16. Aug 2017, 18:26
Forum: Apps and Services
Topic: Inkspace - Losing all notes after relog
Replies: 4
Views: 3093

Re: Inkspace - Losing all notes after relog

You should be able to access all your data through the Inkspace App, when using the latest version. The Inkspace webportal for collaboration between devices is not ready yet. After receiving the e-mail that the Inkspace webportal is available again I logged in to check my old notes. Unfortunately a...
by rkuipers
Tue 27. Jun 2017, 18:54
Forum: Apps and Services
Topic: Inkspace - Losing all notes after relog
Replies: 4
Views: 3093

Re: Inkspace - Losing all notes after relog

I have a similar problem: I just lost all my notes from 2016 after I logged in into the Wacom cloud. How can I reach my old notes of which I am sure there are in stored in the Wacom cloud? Or is my problem related to the Wacom Cloud update and will they be available again you guys are done updating ...
by rkuipers
Sun 29. Jan 2017, 16:51
Forum: Smartpads
Topic: Memory full: How to delete files?
Replies: 8
Views: 6913

Re: Memory full: How to delete files?

If I reset the memory of my Bamboo Spark do the files stay in the App Inkspace? Yes, the files stay in the App Inkspace and in the Cloud, but the notes which are not synced yet are lost. I found your topic because I faced the same problem. I found the steps to perform a reset om Amazon.de, which I ...
by rkuipers
Sun 29. Jan 2017, 13:10
Forum: Smartpads
Topic: Memory full: How to delete files?
Replies: 8
Views: 6913

Re: Memory full: How to delete files?

I have the same problem even though my Bamboo Sparc is fully synced.

If *only* the data on the sparc itself is gone (thus not in the app/Cloud as DotPetMUC asks), please send me the procedure asap.

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