Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.

Search found 4 matches

by amandak
Sun 4. Feb 2018, 04:58
Forum: Pen Computers
Topic: wacom stand
Replies: 24
Views: 8219

Re: wacom stand

Is there any news on when the stand will be available in Australia? The Wacom Australia store doesn’t appear to list it.
by amandak
Wed 26. Apr 2017, 08:55
Forum: Pen Computers
Topic: Very short wifi range on MSP 13
Replies: 0
Views: 1523

Very short wifi range on MSP 13

I had a chance to travel with the MSP 13 recently and noticed the wifi signal strength seemed incredibly weak. Of the three venues we stayed at, the MSP was only able to connect to the wifi network at one venue, and then only at low speeds and often disconnecting. Our iPhones and a MacBook had no tr...
by amandak
Wed 1. Feb 2017, 21:07
Forum: Pen Computers
Topic: MSP inconsistent pinch zoom and rocker ring
Replies: 17
Views: 7696

Re: MSP inconsistent pinch zoom and rocker ring

Is there some other electrical device near the tablet on that side ? Touch can sometimes react irregular in such case. What tablet model do use ? Can you check touch detection in the driver diagnostics ? (That could help to see, if the effect is hardware related). And, did you try the 6.3.18 driver...
by amandak
Tue 31. Jan 2017, 09:16
Forum: Pen Computers
Topic: MSP inconsistent pinch zoom and rocker ring
Replies: 17
Views: 7696

Re: MSP inconsistent pinch zoom and rocker ring

I'm noticing this strange thing, the touch working perfectly in Photoshop if you use it in the left side of the monitor, in the right side it get stucked when you use the pen and you can eventually unlock it if you press the rocker ring. I don't know if it make sense. I'm using Windows 10 with the ...

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