Wacom Forum - Wacom Europe GmbH

Thanks, good to know.

I have exactly the same problem with the 3rd express key, its commonly assigned as an ALT key, it gets stuck, if I press Left ALT key from a keyboard it unlocks the ALT key but then the 3rd express key wont work anymore until I restart Windows 10. It happened to me with a cintiq 27QHD Touch on Win10...

I have a cintiq 27QHD and a Mobile Studio Pro 13 (2016), I never use touch functinality and pen at same time, but I like to have touch functionality for some specific situations, when I use the wacom in horizontal or at an angle and can't access to the keyboard or mouse, I activate the touch and can...

By the way, I'm not sure what Battery manager really does. As I understand, If you configure it on Desktop mode, what really does is prevent the battery to be charged more than 80% to avoid overcharging. So, when the battery reach the 80%, it stops charging and the MSP just works with the external p...

Oh nice, ok thank you a lot.

Hi, I have the Wacom Mobile Studio Pro 13, 64gb ssd, 4gb ram and intel i5-6267U. some weeks ago I received an email from wacom with instructions to install the Battery Manager app. When I see my MSP13 model in diagnostics from the Wacom Desktop center, it says model is DTH-W1320, but it does not app...

ok thanks.

I've purchased an Intuos art and a cintiq 22hd that comes with bundle software, but now if I go to the software library it tells me there is no software for this products. I remember corel painter essentials 5 was given in the cintiq 22hd, but now it keeps telling me there is no software with cintiq...

ok thanks a lot mcpatto.

I purchased it on amazon, and I replaced for another one.

It arrived me today, and now this one is working great, temps are lower and there is no rattling sound anymore.

Yay! Now I'm happy!

I just purchased a Wacom MobileStudio Pro 13 i5, and I noticed there are 2 main fans on the right side, one on top-right, and another one on bottom-right side. The top-right fan seems to work perfectly, it takes out so much air outside, its hot, but its the normal kind of hot air comes out from a ta...