Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.

Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 7 matches

by DearCustomer
Wed 1. Nov 2017, 14:48
Forum: Pen Tablets
Topic: Portrait mode. It works! Why not fully support it?
Replies: 0
Views: 991

Portrait mode. It works! Why not fully support it?

Hi to Wacom and all its customers, THere is no support in the GUI of Wacom drivers to enable users to rotate their tablet 90 degrees, to use it in portrait mode. But it turns out it is dead easy to configure it... https://yal.cc/wacom-one-portrait-orientation/ Follow this guide. You simply export yo...
by DearCustomer
Wed 12. Apr 2017, 10:08
Forum: Pen Tablets
Topic: A wacom tablet was not found on the system
Replies: 0
Views: 1110

A wacom tablet was not found on the system

Several times a week I experience trouble reconnecting my CTH-490 (with Wireless kit) to my Win 10 computer(s). It may be related to when the computer is brought back from sleep. The tablet LED turns on, then turns off again. If I start Wacom Tablet Properties I get the message that a wacom tablet w...
by DearCustomer
Sat 8. Apr 2017, 21:52
Forum: Pen Tablets
Topic: Portrait orientation CTH-490
Replies: 0
Views: 1321

Portrait orientation CTH-490

Hi, I have the new "Pen and touch" CTH-490 and would love to use it in portrait orientation. I use it to annotate PDF's and at my desk I have a 24" 16:10 monitor turned 90 degrees to have good reading experience. I found some information on how to set portrait orientation for Intuos3,...
by DearCustomer
Tue 14. Mar 2017, 19:58
Forum: Pen Tablets
Topic: CTH-490 driver problems
Replies: 0
Views: 992

CTH-490 driver problems

Hi, I am experiencing inconsistent behaviour from my CTH-490. I have upgraded it to wireless and it has been working plugged or unplugged for a few weeks, although I've had to reboot my laptop from time to time because after waking from sleep it will not find the tablet. Today this happened again, b...
by DearCustomer
Wed 22. Feb 2017, 15:34
Forum: Pen Tablets
Topic: Wacom Intuos Pen & Touch - i's turn into | [ISSUE RESOLVED]
Replies: 1
Views: 1652

Re: Wacom Intuos Pen & Touch - i's turn into |, : turns into |

I discovered this is not a fault. There is a setting called "Tip Double Click Distance". Simply set it to "off" :)
by DearCustomer
Tue 21. Feb 2017, 14:55
Forum: Pen Tablets
Topic: Wacom Intuos Pen & Touch - i's turn into | [ISSUE RESOLVED]
Replies: 1
Views: 1652

Wacom Intuos Pen & Touch - i's turn into | [ISSUE RESOLVED]

Hi, When taking notes with my Pen & Touch I am having a constant struggle writin the characters 'i' and ':' and so forth. When placing a dot on top, it is interpreted as a streak instead of two separate dots.. I am constantly CTRL-Z'ing my other hand and slowly rewriting the character. This real...
by DearCustomer
Tue 7. Feb 2017, 23:46
Forum: Pen Tablets
Topic: Issues with pen mapping (Win10)
Replies: 0
Views: 1384

Issues with pen mapping (Win10)

Hi, I recently bought an Intuos Pen & Touch (Small). I like the product a lot, but unfortunately it is not without a few its flaws. I have a dual screen setup with my 14" laptop in a docking station and have 24" monitor in vertical position. To achieve similar pen response when changin...

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