Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.35-3) and Mac (6.3.35-2). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Product Registration:
Please register our products on https://www.wacom.com/register
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Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 3 matches

by ARCAOBOS
Fri 14. Jun 2019, 08:14
Forum: Pen Computers
Topic: MSP 16 battery swelling and followed issues
Replies: 4
Views: 285

Re: MSP 16 battery swelling and followed issues

GOOD NEWS! Fortunately Wacom decided to revaluate the special case deploying a own mediator, and thus a clear, straight solution has been worked out.
by ARCAOBOS
Fri 7. Jun 2019, 10:25
Forum: Pen Computers
Topic: MSP 16 battery swelling and followed issues
Replies: 4
Views: 285

Re: MSP 16 battery swelling and followed issues

The conversation with the supportteam of the hotline were always kept in a friendly manner and they also seemed to capture up the subject matter. Although assuring to find a solution I cannot imagine a happy ending at this point. About the naughty smell (some kind of gun-oil or WD40) as mentioned be...
by ARCAOBOS
Thu 6. Jun 2019, 15:56
Forum: Pen Computers
Topic: MSP 16 battery swelling and followed issues
Replies: 4
Views: 285

MSP 16 battery swelling and followed issues

My MSP is still in warranty period. Battery swelling causes lifting of screen followed by various other issues. I did charge the device always as suggested for mobile devices. Kept the device in top condition, free of scratches, marks, dust etc. Called the support. I should sent it in for repair or ...

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