New user account
If you have trouble to create a new user account and do not receive a confirmation Email, please contact our customer support https://www.wacom.com/en-gb/support and we will manually approve your account.
Please send an Email in which you tell us that you agree our Wacom privacy policy. Thank you for your understanding.

Wacom Drivers
June 2018: New drivers released version 6.3.30-6 for Win and 6.3.30-2 for Mac, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Search found 4 matches

by cintiqprouser
Tue 7. Mar 2017, 22:39
Forum: Pen Displays
Topic: Cintiq Pro 13 not detected, Driver NOT FOUND
Replies: 7
Views: 4263

Re: Cintiq Pro 13 not detected, Driver NOT FOUND

Funniest thing, it's working on a Mac. There I used a mini display port, not full size display like on the Win 7. Also I've tried on the same Win7 machine without installing the driver whatsoever, and apart of the pen not being recognized... I got the exact same result as if I did install the driver...
by cintiqprouser
Tue 7. Mar 2017, 03:39
Forum: Pen Displays
Topic: Cintiq Pro 13 not detected, Driver NOT FOUND
Replies: 7
Views: 4263

Re: Cintiq Pro 13 not detected, Driver NOT FOUND

I've been playing with the driver versions as advised but still nothing.

The same issue all over again.
by cintiqprouser
Wed 1. Mar 2017, 14:47
Forum: Pen Displays
Topic: Cintiq Pro 13 not detected, Driver NOT FOUND
Replies: 7
Views: 4263

Re: Cintiq Pro 13 not detected, Driver NOT FOUND

Hi. Good idea, but I already installed all the Windows updates while trying to figure this out.

The problem remained.
by cintiqprouser
Mon 27. Feb 2017, 18:31
Forum: Pen Displays
Topic: Cintiq Pro 13 not detected, Driver NOT FOUND
Replies: 7
Views: 4263

Cintiq Pro 13 not detected, Driver NOT FOUND

Hi. ( DISCLAIMER - I've seen the thread with the Cintiq 13HD not being detected, however the solution there did not work for me. ) I've purchased a Cintiq Pro 13 a week ago, and to date I haven't been able to use it. The problem - Wacom Desktop Center says - 'No Device Connected' Wacom Tablet Proper...

Go to advanced search