Wacom Customer Support page: https://support.wacom.com/

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
November 2018: New driver released for Mac (Driver 6.3.31-6) with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Search found 4 matches

by cintiqprouser
Tue 7. Mar 2017, 22:39
Forum: Pen Displays
Topic: Cintiq Pro 13 not detected, Driver NOT FOUND
Replies: 7
Views: 5231

Re: Cintiq Pro 13 not detected, Driver NOT FOUND

Funniest thing, it's working on a Mac. There I used a mini display port, not full size display like on the Win 7. Also I've tried on the same Win7 machine without installing the driver whatsoever, and apart of the pen not being recognized... I got the exact same result as if I did install the driver...
by cintiqprouser
Tue 7. Mar 2017, 03:39
Forum: Pen Displays
Topic: Cintiq Pro 13 not detected, Driver NOT FOUND
Replies: 7
Views: 5231

Re: Cintiq Pro 13 not detected, Driver NOT FOUND

I've been playing with the driver versions as advised but still nothing.

The same issue all over again.
by cintiqprouser
Wed 1. Mar 2017, 14:47
Forum: Pen Displays
Topic: Cintiq Pro 13 not detected, Driver NOT FOUND
Replies: 7
Views: 5231

Re: Cintiq Pro 13 not detected, Driver NOT FOUND

Hi. Good idea, but I already installed all the Windows updates while trying to figure this out.

The problem remained.
by cintiqprouser
Mon 27. Feb 2017, 18:31
Forum: Pen Displays
Topic: Cintiq Pro 13 not detected, Driver NOT FOUND
Replies: 7
Views: 5231

Cintiq Pro 13 not detected, Driver NOT FOUND

Hi. ( DISCLAIMER - I've seen the thread with the Cintiq 13HD not being detected, however the solution there did not work for me. ) I've purchased a Cintiq Pro 13 a week ago, and to date I haven't been able to use it. The problem - Wacom Desktop Center says - 'No Device Connected' Wacom Tablet Proper...

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