Wacom Customer Support page: https://support.wacom.com/

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
November 2018: New driver released for Mac (Driver 6.3.31-6) with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Search found 16 matches

by xLunaPx
Tue 26. Jun 2018, 19:39
Forum: Pen Displays
Topic: Does Cintiq Pro 24 display support DCI-P3?
Replies: 1
Views: 504

Re: Does Cintiq Pro 24 display support DCI-P3?

Previous models have this should be no diff, my MSP16 hits within 89% so I'd expect this to be closer to 95%
It's in no means HDR specc'd but color wise yes. As for the full spectrum I doubt but it will be pretty high.
by xLunaPx
Tue 26. Jun 2018, 19:30
Forum: Pen Displays
Topic: Does USB-C cable need to be specific Wacom one
Replies: 1
Views: 267

Re: Does USB-C cable need to be specific Wacom one

It needs to be rated for 100W since the 16 utilizes PD5 which is the highest for PD on USB-C which is 100W @ 20V 5A Cable matters are among one of the few that actually sell true rated PD5 cables, though it sounds like the plug on the newer msp16 has a detachable usb-C on it which sounds nice, but y...
by xLunaPx
Sun 20. May 2018, 00:17
Forum: Pen Displays
Topic: Pro 24 Vesa mount question
Replies: 2
Views: 465

Re: Pro 24 Vesa mount question

Yeah I saw that but his was more in reference to DIY at home w/ plywood and other crap, the acrylic one so far I've only heard good things from the videos on the YT and other sites just was curious to see if anyone here had purchased.
by xLunaPx
Fri 18. May 2018, 00:24
Forum: Pen Displays
Topic: touch on wrong screen
Replies: 1
Views: 439

Re: touch on wrong screen

Set the cintiq as the main display, its dumb I know but wacom refuses to do anything about it.
by xLunaPx
Thu 17. May 2018, 22:48
Forum: Pen Computers
Topic: MSP 16 i7 - Overheating/GPU issues
Replies: 20
Views: 15516

Re: MSP 16 i7 - Overheating/GPU issues

Just an update to you on that Wacom officially responded that it was indeed an issue with the Quadro, specifically on early batches that were rolled out , so if you're experiencing the issue send the unit back for a replacement since that's a hardware defect. I have 2 units and can tell u that one ...
by xLunaPx
Thu 17. May 2018, 20:34
Forum: Pen Displays
Topic: Pro 24 Vesa mount question
Replies: 2
Views: 465

Pro 24 Vesa mount question

Has anyone used this? http://www.wacotron.com/

Acrylic Vesa mount ( aftermarket) looks good from reviews and videos, just curious if anyone here has used one and their experience?
by xLunaPx
Thu 17. May 2018, 20:25
Forum: Pen Displays
Topic: Cintiq 24 Pro Fan Noise
Replies: 16
Views: 3811

Re: Cintiq 24 Pro Fan Noise

My 16 barely makes any fan noise, and a lot of people at our work have them, people do tend to overexagerate on the noise though, and videos are just mic's super up close making them sound 10x louder then they actually are at times. Wacom support does suck though and any changes won't be made to cur...
by xLunaPx
Thu 27. Apr 2017, 19:20
Forum: Pen Computers
Topic: MSP 16 with Power Bank
Replies: 12
Views: 7880

Re: MSP 16 with Power Bank

Updated on this, the Anker Did work time to time for me but slow as hell so I apologize for rushing to add that last time. I wanted to update this and point out that since this device uses USB PD (power delivery), and since there are 5 profiles the Wacom MSP utilize Profile 5 which is the highest. I...
by xLunaPx
Sun 26. Mar 2017, 00:01
Forum: Pen Computers
Topic: MSP 16 with Power Bank
Replies: 12
Views: 7880

Re: MSP 16 with Power Bank

You need a powerbank that supporsts 5V 3A output. The one I use is this one https://www.amazon.com/gp/product/B014ZO46LK/ref=oh_aui_detailpage_o09_s00?ie=UTF8&psc=1 ANKER Core+ 20100 MaH Its the best one out atm, though make sure you're using an IF certified cable and shorter = more power too. T...
by xLunaPx
Tue 21. Mar 2017, 05:15
Forum: Pen Computers
Topic: Open gl use integrated graphics and not nvidia: After effect
Replies: 1
Views: 1433

Re: Open gl use integrated graphics and not nvidia: After effect

If this is for the 2017 variation of the software then its been put out that there are issues w/ the software working w/ hardware, not sure if you have access to 2016 or not since there weren't any issues there. There's always some issue with Adobe AE and or PS in some areas. Just to be sure when u ...

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