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Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

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Search found 27 matches

by Rocketboots
Sun 27. Jan 2019, 00:19
Forum: Pen Displays
Topic: Removing the Anti-Glare/Etched Glass coating on Cintiq Pro 16"
Replies: 8
Views: 1046

Re: Removing the Anti-Glare/Etched Glass coating on Cintiq Pro 16"

I'm not sure what "rainbow grainy shimmering" means, is it something you can take a pic of to make sure we're on the same page? Yes, that was my thinking. However I'd try and find some reviews / other brands with reviews. You could also try sending a DM to Frenden on twitter - he's very kn...
by Rocketboots
Sat 26. Jan 2019, 14:43
Forum: Pen Displays
Topic: Removing the Anti-Glare/Etched Glass coating on Cintiq Pro 16"
Replies: 8
Views: 1046

Re: Removing the Anti-Glare/Etched Glass coating on Cintiq Pro 16"

The display is "optically bonded" to the glass, which as I understand it means the LCD, and the glass are glued together. So you'll probably just damage the display. Here's an expansion of optical bonding: https://www.eizoglobal.com/library/basics/eizo_optical_bonding/index.html Your best ...
by Rocketboots
Thu 17. Jan 2019, 11:33
Forum: Pen Displays
Topic: Pro 16 tablet mode, calibration problem
Replies: 8
Views: 950

Re: Pro 16 tablet mode, calibration problem

Display Toggle absolutely does work on the Cintiq Pro without the need for an EK remote. You can map it to one of the pen buttons by opening the Wacom settings.

Choose the pen in the Wacom settings panel, select a dropdown next to the button you want, tablet > display toggle.
by Rocketboots
Wed 9. Jan 2019, 18:49
Forum: Pen Displays
Topic: Cintiq 24HD Grip Pen Waivy lines
Replies: 5
Views: 578

Re: Cintiq 24HD Grip Pen Waivy lines

If the problem started with the latest update (I assume you mean the Wacom Driver?) I would suggest installing the previous version. We had a similar problem occur with a couple of 24HDs at a studio where I was working a few years ago - after waking from sleep / being used for several hours it was i...
by Rocketboots
Wed 17. Jan 2018, 00:19
Forum: Pen Computers
Topic: Is wacom studio pro 13 good as computer?
Replies: 8
Views: 2780

Re: Is wacom studio pro 13 good as computer?

YMMV = Your mileage may vary :)
by Rocketboots
Tue 16. Jan 2018, 23:41
Forum: Pen Computers
Topic: Is wacom studio pro 13 good as computer?
Replies: 8
Views: 2780

Re: Is wacom studio pro 13 good as computer?

No worries, YMMV depending on your priorities - try them out if you can. I also think Lenovo have some Wacom convertibles, but I don't know if it's the "penabled" (consumer) tech or something fancier like the tech used in Cintiqs / X2. It'll be interesting to see how the pen in the X2 stac...
by Rocketboots
Tue 16. Jan 2018, 23:28
Forum: Pen Displays
Topic: Cintiq pro 24" and 32"
Replies: 23
Views: 10639

Re: Cintiq pro 24" and 32"

When working at a desk I've always found keyboard shortcuts to be faster to change tools, hit modifier keys etc. Instead of looking away from what I'm working on to hunt for a little icon. Even on the Cintiq 16 Pro, I always turn touch off when I'm working since my palm almost always locks or turns ...
by Rocketboots
Tue 16. Jan 2018, 17:38
Forum: Pen Computers
Topic: Is wacom studio pro 13 good as computer?
Replies: 8
Views: 2780

Re: Is wacom studio pro 13 good as computer?

My opinion is I don't think it's a smart move at this point in time - You'd be paying a lot for a processor, ram etc. which are all outdated now (and weren't even the most up to date at launch). Battery life isn't great, and if you want it to stay snappy off the charger then high performance mode ne...
by Rocketboots
Fri 10. Nov 2017, 10:52
Forum: Pen Displays
Topic: Dark stains on Cintiq 22HD
Replies: 23
Views: 12582

Re: Dark stains on Cintiq 22HD

Please let us know what they say - I tried to get mine fixed under warranty for this exact issue and they refused.
by Rocketboots
Mon 4. Sep 2017, 15:24
Forum: Pen Displays
Topic: Cintiq pro 16 offset
Replies: 3
Views: 2198

Re: Cintiq pro 16 offset

This is common behaviour for my Cintiq, every time the computer wakes up from sleep the cursor is offset and requires me to turn the Cintiq off and on again to fix the issue.

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