New driver posted for Mac, version 6.3.25 now supporting OSX High Sierra. Windows driver is still 6.3.24. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Search found 21 matches

by Bilboudo
Wed 18. Oct 2017, 07:44
Forum: Pen Computers
Topic: MSP 13" problems with Pro Pen 2
Replies: 4
Views: 99

Re: MSP 13" problems with Pro Pen 2

Wonderful! Please, could you let me know the right address of the customer support to which send my settings backups?
by Bilboudo
Tue 17. Oct 2017, 09:36
Forum: Pen Computers
Topic: MSP 13" problems with Pro Pen 2
Replies: 4
Views: 99

Re: MSP 13" problems with Pro Pen 2

Thank you for the quick reply! As you suggested I've tried to reset the driver settings: this seems to solve the issue in Edge, but given that I work with a lot of express key already settled up with Photoshop, when I load again the setting backup, the problem backs. So I can't understand what or wh...
by Bilboudo
Tue 17. Oct 2017, 08:01
Forum: Pen Computers
Topic: MSP 13" problems with Pro Pen 2
Replies: 4
Views: 99

MSP 13" problems with Pro Pen 2

Since the last Wacom drivers update (6.3.25-3) I'm experiencing issues that did not exist before: - When I navigate in internet using Microsoft Edge, if I press the "right clic" button on the pen within the ME window: before the upgrade, appeared the menu with the various options "sav...
by Bilboudo
Thu 15. Jun 2017, 17:23
Forum: Pen Computers
Topic: Mobile Studio Pro 13": issue with network card
Replies: 0
Views: 233

Mobile Studio Pro 13": issue with network card

Hi to all. I'm having issues with the network card (I suppose) in my MSP 13": I connec4 to internet using a Ethernet cable with an adapter to USB-C. It works wonderfully and I can use internet without any problem, and I can see the Ethernet card in the devices list in Windows 10; but after a wh...
by Bilboudo
Thu 27. Apr 2017, 20:34
Forum: Pen Computers
Topic: MSP 16 with Power Bank
Replies: 12
Views: 3471

Re: MSP 16 with Power Bank

I've purchased and testing right now this model of power bank: https://www.amazon.it/RAVPower-Caricatore-Portatile-Alimentatore-Elettrodomestici/dp/B01LW68YZ0/ref=pd_sim_147_3?_encoding=UTF8&psc=1&refRID=CDFG7YWJZ7X8F6R37E3C The trick is that it has an AC output 100W to which plug directly t...
by Bilboudo
Sun 23. Apr 2017, 08:58
Forum: Pen Computers
Topic: Mobile Studio pro: input pen issue on extended desktop
Replies: 5
Views: 1038

Re: Mobile Studio pro: input pen issue on extended desktop

Great it works! Thank you.

But... why Wacom don't make a user manual with explained all this things??!!
by Bilboudo
Thu 20. Apr 2017, 20:46
Forum: Pen Computers
Topic: Mobile Studio pro: input pen issue on extended desktop
Replies: 5
Views: 1038

Re: Mobile Studio pro: input pen issue on extended desktop

Am I the only one with this problem? No one do use the MSP with a second monitor to extend the desktop and to work with the pen on the MSP? I've noticed that disabling Windows Ink the pen can work on the MSP display but, when I use Photoshop it don't works (each time I touch with the pen tip the dis...
by Bilboudo
Wed 19. Apr 2017, 17:33
Forum: Pen Computers
Topic: Mobile Studio pro: input pen issue on extended desktop
Replies: 5
Views: 1038

Mobile Studio pro: input pen issue on extended desktop

Hi to everyone! I have a problem: I've connected a second monitor to my MSP 13" through the Wacom Link. Everything works fine, but the input of the pen is set to be visualized on the external monitor. The result is that I'm completely unable to work on my MSP with the pen when I'm extending the...
by Bilboudo
Wed 19. Apr 2017, 16:44
Forum: Pen Computers
Topic: MSP 16 with Power Bank
Replies: 12
Views: 3471

Re: MSP 16 with Power Bank

I've purchased this power bank: https://www.amazon.it/gp/product/B01LZXPMXM/ref=oh_aui_detailpage_o01_s01?ie=UTF8&psc=1 I've connected it to the MSP with its cables and adapters; it normally don't work, but happened three times that totally occasionally it recognize the power bank and goes to ch...
by Bilboudo
Fri 7. Apr 2017, 15:33
Forum: Pen Computers
Topic: MSP 16 with Power Bank
Replies: 12
Views: 3471

Re: MSP 16 with Power Bank

Ugh! :-( So it is supposed that is impossible to find a power bank that works with this device??!! Why wacom should have take such inglorious decision to prevent their customers to use a power bank with MSP? So can I to return my two power banks to Amazon? As you said seems to don't be hope to make ...

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