Thanks !
I wonder how long it takes to get a reply from support. I write a message on http://www.wacom.com/en-de/support/contact-support but I don't know if it's a right place becouse I'm waiting one week with no answer..
Wacom Customer Support page: https://support.wacom.com/
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-4) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers
Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here
Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-4) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers
Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here
Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.
Search found 2 matches
- Fri 10. Mar 2017, 11:18
- Forum: Pen Displays
- Topic: Cintiq 27QHD - no display (black screen)
- Replies: 36
- Views: 23107
- Tue 7. Mar 2017, 08:37
- Forum: Pen Displays
- Topic: Cintiq 27QHD - no display (black screen)
- Replies: 36
- Views: 23107
Cintiq 27QHD - no display (black screen)
Hello! Yesterday I was working like usual without any problems when suddenly my cintiq screen disappear. I mean it looked like it went to save mode or like I was cut the display port cable. I tried to turn on/off the tablet but it didn't work. Then I plug in/out display port cable (change ports) but...