Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.

See https://support.wacom.com/hc/en-us/arti ... -can-I-do-

Search found 20 matches

by PrielHackim
Sun 3. Nov 2019, 13:05
Forum: Pen Computers
Topic: Screencapture MobileStudioPro Through PC?
Replies: 1
Views: 3166

Re: Screencapture MobileStudioPro Through PC?

you can connect the msp to capture device that connect to your pc - use OBS to streem

https://www.youtube.com/watch?v=55ROLsQiiU8
by PrielHackim
Sun 3. Nov 2019, 11:40
Forum: Pen Computers
Topic: MSP 16 with external monitor blanks out
Replies: 109
Views: 118086

Re: MSP 16 with external monitor blanks out

hello all. I check what @philwee wrote. and Wallla! when you connect SAME SCREEN WITH 2 ADAPTERS everything work fine (window recognize 3 screens) (one HDMI and One DP) so again it clearly a driver issue and not a dongle specs..... (by the way i have already like 5 adapters that i bought and it is t...
by PrielHackim
Thu 17. Jan 2019, 18:50
Forum: Pen Computers
Topic: MSP 16 with external monitor blanks out
Replies: 109
Views: 118086

Re: MSP 16 with external monitor blanks out

hello eveyone. so intel new driver (2019 update) and win 1809 update dont change anything. main screen still blanking out when connect to external screen. BUT THERE IS A MAGIC SOLUTION !!!!!! ALL YOU NEED TO DO IS TO CONNECT YOUR MSP TO 2 MONITORS VIA USB C AT ONES and everything is fine again . no ...
by PrielHackim
Wed 11. Jul 2018, 09:18
Forum: Pen Computers
Topic: MSP 16 i7 - Overheating/GPU issues
Replies: 20
Views: 38171

Re: MSP 16 i7 - Overheating/GPU issues

when you need to do heavy load disconect the power cord from the Msp that will get your thermal heat lower
by PrielHackim
Wed 11. Jul 2018, 09:16
Forum: Pen Computers
Topic: Razer Core X for MSP 13
Replies: 2
Views: 3439

Re: Razer Core X for MSP 13

it will Not work The MSP have a usb C
not a thunderbolt with type C shape
by PrielHackim
Wed 11. Jul 2018, 09:14
Forum: Pen Computers
Topic: USB-C Monitor
Replies: 2
Views: 3343

Re: USB-C Monitor

have the same problem no responce from Wacom at all so far.
introjoe, what old iris driver do you use?
by PrielHackim
Wed 11. Jul 2018, 09:10
Forum: Pen Computers
Topic: CAUTION: DO not update your Cintiq Companion 2!!!
Replies: 3
Views: 5487

Re: CAUTION: DO not update your Cintiq Companion 2!!!

can hard resrt help reset the bios (factory reset?)
by PrielHackim
Tue 26. Jun 2018, 11:13
Forum: Pen Computers
Topic: MSP 16 with external monitor blanks out
Replies: 109
Views: 118086

Re: MSP 16 with external monitor blanks out

hello so my screen only getting worse . now the screen blank out without external monitor! my intel iris driver is: 24.20.100.6136 the black out with external screen is constant every couple of Sec. since i got this device i have got ton of problems with every thing possible- dead pixel- spots on sc...
by PrielHackim
Thu 17. May 2018, 09:28
Forum: Pen Computers
Topic: MSP 16 with external monitor blanks out
Replies: 109
Views: 118086

Re: MSP 16 with external monitor blanks out

So i got the same blink out problem i thogut i solved that allready by setting both monitors on 60 hz and using Hdmi2 60hz cables now after the new win update Monitor blank out again when u look at Win driver properties u can see that window do not co respond with driver Driver 60hz win properties 5...
by PrielHackim
Fri 16. Feb 2018, 09:05
Forum: Pen Computers
Topic: MSP Main screen Blanks Out with external Monitor FIX
Replies: 2
Views: 4210

MSP Main screen Blanks Out with external Monitor FIX

hey im usinng UNITEK Adapter who sepport 4k60hz and using HDMI 2 Cable (60hz) to Dell Monitor Ultra Sharp u24 and Problam Fixed as far as I understand_ the Problem is the 60hz tanstmition- i think that means that it is Not Possible to USE any connection throw VGA/ DVI at all With out experience blan...

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