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Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at http://www.wacom.com/support/contact-support
Thanks for your understanding.
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
About ARM architecture-based computer support:
Check our FAQ: Does the Wacom driver support ARM architecture-based computers?
eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Search found 19 matches
- Fri 18. Dec 2020, 17:09
- Forum: Pen Displays
- Topic: Use eraser on Cintiq Pro 16 to "Display Toggle" ?
- Replies: 20
- Views: 10359
Re: Use eraser on Cintiq Pro 16 to "Display Toggle" ?
Id like to add my support and share my disappointment towards wacom for not yet handling this request after so many years. How hard would it be to remap the touch buttons in the cintiq 16 pro then? There doesnt seem to exist any physical barriers for achieving that, other than wacom forcing us to bu...
- Sun 15. Nov 2020, 14:42
- Forum: Pen Displays
- Topic: Cintiq Pro 16 display type for calibration?
- Replies: 1
- Views: 1455
Cintiq Pro 16 display type for calibration?
I cant seem to find which display the cintiq 16 pro is using.
Should I go for white led, RGB led or any other types? Im trying to calibrate it using the idisplay pro.
Should I go for white led, RGB led or any other types? Im trying to calibrate it using the idisplay pro.
- Tue 29. Jan 2019, 22:42
- Forum: Pen Tablets
- Topic: Crash when trying to backup to cloud
- Replies: 4
- Views: 2525
Re: Crash when trying to backup to cloud
PART 2 Binary Images: 0x101f68000 - 0x1020a3ffb +com.wacom.Wacom-Desktop-Center (6.3.32-4 - 6.3.32f4) <4D1FB72C-CC12-3DAD-998F-14F74BA9703E> /Applications/Wacom Tablet.localized/Wacom Desktop Center.app/Contents/MacOS/Wacom Desktop Center 0x1021a9000 - 0x1022a9ff7 +WacomCloudSDK (1.3.2 - 1) <B32A50F...
- Tue 29. Jan 2019, 22:40
- Forum: Pen Tablets
- Topic: Crash when trying to backup to cloud
- Replies: 4
- Views: 2525
Re: Crash when trying to backup to cloud
Im on MacOS 10.14.2 and Wacom 6.3.32-4. Any of the cloud backup options results in immediate crash after I click them. This DID NOT happen with previous versions of the driver, like 6.3.30-2 Here's the error details: PART 1: Process: Wacom Desktop Center [2743] Path: /Applications/Wacom Tablet.local...
- Thu 24. Jan 2019, 21:46
- Forum: Pen Tablets
- Topic: Crash when trying to backup to cloud
- Replies: 4
- Views: 2525
Crash when trying to backup to cloud
Wacom please this has been going on for months.
Im with the latest MacOS Mojave, Latest wacom driver. I cant backup my intuos pro settings due to an immediate crash as soon as I click the BACKUP or MANAGE button.
This does not happen with the windows version.
Please.
Im with the latest MacOS Mojave, Latest wacom driver. I cant backup my intuos pro settings due to an immediate crash as soon as I click the BACKUP or MANAGE button.
This does not happen with the windows version.
Please.
- Sun 30. Dec 2018, 19:04
- Forum: Pen Tablets
- Topic: Cant upload or manage backups
- Replies: 0
- Views: 2660
Cant upload or manage backups
Ever since Ive updated to the latest driver 6.3.32-3 on MacOS MOJAVE, I just cant upload or even manage my backups for my intuos pro.
What's going on wacom? Ive already reset the preferences.
What's going on wacom? Ive already reset the preferences.
- Sun 30. Dec 2018, 06:46
- Forum: Pen Tablets
- Topic: Intuos Pro drops out - not detected by Mac
- Replies: 5
- Views: 3079
Re: Intuos Pro drops out - not detected by Mac
I have the same issue. It didnt happen before with highsierra and old drivers. This is something recent. I feel there are some diriver/power management conflicts happening.
No idea how to troubleshoot this as well :(
No idea how to troubleshoot this as well :(
- Thu 15. Nov 2018, 20:17
- Forum: Pen Tablets
- Topic: 6.3.31-6 NOT working with eGPU-driven monitors in MacOS!
- Replies: 0
- Views: 2655
6.3.31-6 NOT working with eGPU-driven monitors in MacOS!
Basically the latest drivers won't see a monitor if it's been driven by an eGPU in MacOS Mojave.
6.3.30-2 is the latest driver that that works with eGPUs.
Please Wacom.
6.3.30-2 is the latest driver that that works with eGPUs.
Please Wacom.
- Sat 6. Oct 2018, 03:27
- Forum: Pen Tablets
- Topic: 6.3.31-4 can't see my second monitor
- Replies: 0
- Views: 3762
6.3.31-4 can't see my second monitor
Oh cmon Wacom, not again. Stop breaking stuff with updates. I thought this was in the past but unfortunately with the latest release it just messed it all up. I have a macbook with Macos high sierra and an external monitor. As soon as I installed the new driver it can only map the pen to the interna...
- Sun 3. Dec 2017, 20:08
- Forum: Pen Tablets
- Topic: Intuos Pro wizard keeps showing up every time I restart Mac
- Replies: 0
- Views: 1606
Intuos Pro wizard keeps showing up every time I restart Mac
So I have a macbook pro 2015, latest High Sierra version, an Intuos Pro medium and latest Wacom 6.3.25-2 drivers for MacOS High Sierra. I can't stand anymore the wizard coming up every time I restart the machine. How can I fix this? I had never had this issue up until Sierra and past Wacom drivers. ...