Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.35-3) and Mac (6.3.35-2). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

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Search found 17 matches

by dream33
Tue 29. Jan 2019, 22:42
Forum: Pen Tablets
Topic: Crash when trying to backup to cloud
Replies: 4
Views: 394

Re: Crash when trying to backup to cloud

PART 2 Binary Images: 0x101f68000 - 0x1020a3ffb +com.wacom.Wacom-Desktop-Center (6.3.32-4 - 6.3.32f4) <4D1FB72C-CC12-3DAD-998F-14F74BA9703E> /Applications/Wacom Tablet.localized/Wacom Desktop Center.app/Contents/MacOS/Wacom Desktop Center 0x1021a9000 - 0x1022a9ff7 +WacomCloudSDK (1.3.2 - 1) <B32A50F...
by dream33
Tue 29. Jan 2019, 22:40
Forum: Pen Tablets
Topic: Crash when trying to backup to cloud
Replies: 4
Views: 394

Re: Crash when trying to backup to cloud

Im on MacOS 10.14.2 and Wacom 6.3.32-4. Any of the cloud backup options results in immediate crash after I click them. This DID NOT happen with previous versions of the driver, like 6.3.30-2 Here's the error details: PART 1: Process: Wacom Desktop Center [2743] Path: /Applications/Wacom Tablet.local...
by dream33
Thu 24. Jan 2019, 21:46
Forum: Pen Tablets
Topic: Crash when trying to backup to cloud
Replies: 4
Views: 394

Crash when trying to backup to cloud

Wacom please this has been going on for months.

Im with the latest MacOS Mojave, Latest wacom driver. I cant backup my intuos pro settings due to an immediate crash as soon as I click the BACKUP or MANAGE button.

This does not happen with the windows version.

Please.
by dream33
Sun 30. Dec 2018, 19:04
Forum: Pen Tablets
Topic: Cant upload or manage backups
Replies: 0
Views: 795

Cant upload or manage backups

Ever since Ive updated to the latest driver 6.3.32-3 on MacOS MOJAVE, I just cant upload or even manage my backups for my intuos pro.

What's going on wacom? Ive already reset the preferences.
by dream33
Sun 30. Dec 2018, 06:46
Forum: Pen Tablets
Topic: Intuos Pro drops out - not detected by Mac
Replies: 5
Views: 540

Re: Intuos Pro drops out - not detected by Mac

I have the same issue. It didnt happen before with highsierra and old drivers. This is something recent. I feel there are some diriver/power management conflicts happening.
No idea how to troubleshoot this as well :(
by dream33
Thu 15. Nov 2018, 20:17
Forum: Pen Tablets
Topic: 6.3.31-6 NOT working with eGPU-driven monitors in MacOS!
Replies: 0
Views: 807

6.3.31-6 NOT working with eGPU-driven monitors in MacOS!

Basically the latest drivers won't see a monitor if it's been driven by an eGPU in MacOS Mojave.

6.3.30-2 is the latest driver that that works with eGPUs.

Please Wacom.
by dream33
Sat 6. Oct 2018, 03:27
Forum: Pen Tablets
Topic: 6.3.31-4 can't see my second monitor
Replies: 0
Views: 1843

6.3.31-4 can't see my second monitor

Oh cmon Wacom, not again. Stop breaking stuff with updates. I thought this was in the past but unfortunately with the latest release it just messed it all up. I have a macbook with Macos high sierra and an external monitor. As soon as I installed the new driver it can only map the pen to the interna...
by dream33
Sun 3. Dec 2017, 20:08
Forum: Pen Tablets
Topic: Intuos Pro wizard keeps showing up every time I restart Mac
Replies: 0
Views: 739

Intuos Pro wizard keeps showing up every time I restart Mac

So I have a macbook pro 2015, latest High Sierra version, an Intuos Pro medium and latest Wacom 6.3.25-2 drivers for MacOS High Sierra. I can't stand anymore the wizard coming up every time I restart the machine. How can I fix this? I had never had this issue up until Sierra and past Wacom drivers. ...
by dream33
Wed 12. Jul 2017, 12:27
Forum: Pen Tablets
Topic: Intuos Pro 2017. Anyone noticed the bumpy surface?
Replies: 11
Views: 6083

Re: Intuos Pro 2017. Anyone noticed the bumpy surface?

The problem is not specific to serial numbers. Some percentage of the production had an issue, in many cases hard to notice and slipped quality check. The process was improved in production and quality checking. Thanks for clarifying the issue and how wacom handled it. However, don't serial numbers...
by dream33
Mon 10. Jul 2017, 11:04
Forum: Pen Tablets
Topic: Intuos Pro 2017. Anyone noticed the bumpy surface?
Replies: 11
Views: 6083

Re: Intuos Pro 2017. Anyone noticed the bumpy surface?

I just got an Intuos Pro 2017 and it indeed has a bump on the very left edge but I hadn't noticed it until reading this thread -- only work with Pen -- no Touch. Can you please tell me the serial number of your unit? I was told the problem had been fixed but I need to know what serials are good to ...

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