Wacom Customer Support page: https://support.wacom.com/

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
November 2018: New driver released for Mac (Driver 6.3.31-6) with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Search found 10 matches

by Suekichi
Sun 19. Aug 2018, 15:03
Forum: Pen Displays
Topic: Hot Keys switch to default setting after each reboot
Replies: 2
Views: 193

Re: Hot Keys switch to default setting after each reboot

Anyone?

Why does my windows hot-key go back to default after every reboot?
by Suekichi
Mon 30. Jul 2018, 09:22
Forum: Pen Displays
Topic: Hot Keys switch to default setting after each reboot
Replies: 2
Views: 193

Hot Keys switch to default setting after each reboot

Cintiq 13 hd
windows PC

My hot key set-up keeps resetting to default after I reboot pc.

This only happens to the "Windows " hot key.
by Suekichi
Wed 25. Apr 2018, 19:10
Forum: Pen Displays
Topic: Cintiq 13 HD not working
Replies: 7
Views: 1012

Re: Cintiq 13 HD not working

Still no fix? WTF, Wacom?! Do you just not care? I was about to buy the new cintiq pro 24, but if this is the kind of software support that you guys offer your customers, no [censored] way I'm throwing my hard earned cash your way.
by Suekichi
Thu 19. Apr 2018, 15:39
Forum: Pen Displays
Topic: Cintiq 13 HD not working
Replies: 7
Views: 1012

Re: Cintiq 13 HD not working

bumping for a fix!!

seriously, come on already.
by Suekichi
Tue 17. Apr 2018, 09:56
Forum: Pen Displays
Topic: Cintiq 13 HD not working
Replies: 7
Views: 1012

Re: Cintiq 13 HD not working

Is there still no fix for this?

These work-arounds don't work in my situation
by Suekichi
Sun 15. Apr 2018, 13:41
Forum: Pen Displays
Topic: Why is the pen scrolling instead of drawing or selecting everything in Windows?
Replies: 7
Views: 17192

Re: Why is the pen scrolling instead of drawing or selecting everything in Windows?

I don't have "Current user" in my "Windows" folder, so I can't complete steps 3-5.

I hope an actual fix is on its way. I have work to do.
by Suekichi
Wed 11. Apr 2018, 08:10
Forum: Pen Displays
Topic: Cintiq 13 HD not working
Replies: 7
Views: 1012

Cintiq 13 HD not working

There has been no problems with my Cintiq for ages. Used it yesterday just fine, but today it's acting weird. It doesn't respond as it should in photoshop CS6. Instead of erasing, it moves the image about. And when I try to use the hand tool to move the image, it lags a lot. Cannot rotate image with...
by Suekichi
Fri 17. Mar 2017, 19:06
Forum: Pen Displays
Topic: New driver 6.3.21-5
Replies: 6
Views: 2941

Re: New driver 6.3.21-5

The other question is not related to that. It looks like something is not ok with the pen hardware. Pull out the nib, wipe it clean, push it back in or use another nib and test. I would also test in the driver diagnostics (tablet preferences -> About/Info -> Diagnose). If pressure is too high witho...
by Suekichi
Fri 17. Mar 2017, 14:43
Forum: Pen Displays
Topic: New driver 6.3.21-5
Replies: 6
Views: 2941

Re: New driver 6.3.21-5

I'm having problems that I've never experienced before. The pen/cursor grabs or clicks itself constantly. I'll remove the pen from the screen, but the computer reacts as if I'm still holding the pen to the screen. Consequently the drawing program draws lines everywhere. Or on the desktop, it begins ...
by Suekichi
Fri 17. Mar 2017, 14:36
Forum: Pen Displays
Topic: Cintiq 13HD Screen protector question
Replies: 2
Views: 2931

Re: Cintiq 13HD Screen protector question

Hi AmirPorat, I bought my 13HD 3-4 years ago. I too looked for a screen protector to begin with, but ultimately decided against one. Finding one was a real choir, in and of itself, and I realized, even if I did find the right one, I'd probably never get it on right. I mean, a screen protector for a ...

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